**Video Technology Project Manager**

hace 3 semanas


Madrid, Madrid, España NPAW A tiempo completo

NPAW - Leading Video Intelligence Company

We are seeking a skilled Technical Project Manager to join our Customer Service Delivery team. In this role, you will oversee the end-to-end delivery of customer-focused projects, ensuring they meet client expectations in terms of quality, scope, and timelines.

Key Responsibilities

  • Lead projects end-to-end, ensuring solutions meet customer needs with clear goals, deliverables, and timelines.
  • Act as main contact for projects, building strong customer relationships and providing updates.
  • Work with internal teams to align objectives for smooth solution delivery.
  • Identify risks and challenges, create mitigation strategies, and manage scope changes.
  • Ensure high-quality solutions and oversee user acceptance testing for client approval.
  • Manage resources and prioritize tasks to meet project deadlines and budgets.
  • Collect client feedback to improve processes and services, collaborating with teams for practical enhancements.

Requirements

  • Project Management, Business, or Engineering degree.
  • Familiar with video protocols (HLS, SSRT, DASH) and tech (H.264, MPEG-TS); networking experience is a plus.
  • 3+ years in customer-focused or technical roles; know Agile, Scrum, or Waterfall.
  • Strong at managing multiple projects and communicating effectively.
  • Self-driven with a keen focus on customer service.
  • Bilingual in Spanish and English.

What We Offer

  • Permanent contract
  • Private health insurance with Adeslas

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