E-commerce Experience Strategist
hace 3 días
About Gelato: A Global E-commerce Innovator
Overview:
Gelato is a pioneering company in the e-commerce industry, connecting technology to the printing sector and promoting sustainability. Our mission is to transform the world by revolutionizing print production.
Salary:$120,000 - $180,000 per year, depending on experience and qualifications.
Job Description:
We are seeking an experienced E-commerce Experience Strategist to join our team. As a key member of our organization, you will be responsible for driving impactful projects that enhance our customer journey on the Shopify platform.
Your primary focus will be on developing and implementing strategies to improve the overall shopping experience, streamline processes, and increase customer satisfaction. You will lead initiatives to enhance the customer journey, identify features and optimizations that drive conversion, and collaborate with internal teams and external partners to achieve our goals.
Required Skills and Qualifications:
- 5-7 years of experience in product management within e-commerce, with hands-on expertise on the Shopify platform.
- Proven ability to manage complex projects with multiple stakeholders.
- Strong analytical skills with the ability to translate data insights into actionable project improvements.
- Familiarity with project management tools and collaboration software.
- A desire to learn and utilize AI-based tools to increase output and quality.
- Adaptable team player with excellent communication skills and a proactive approach to problem-solving.
- Leadership experience, including managing contributors and leading an organization towards an aligned vision.
Benefits:
- Competitive salary.
- Ongoing professional development opportunities.
- A dynamic and diverse work environment with 14 offices worldwide.
- A culture that values collaboration, creativity, and camaraderie.
- The opportunity to work on impactful projects that drive innovation in the e-commerce industry.
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