Technology Process Manager

hace 4 semanas


Madrid, Madrid, España JTI A tiempo completo

Job Title: Technology Process Manager

About the Role:

The Technology Process Manager will be responsible for ensuring that IT processes, data, and technology perspectives are aligned with the organization's strategies, policies, and standards. This role will own and improve IT processes in line with the organization's strategic goals and objectives.

Key Responsibilities:

  • Manage IT processes to approve or reject changes and improvements that increase productivity, reduce costs, and simplify operations.
  • Ensure processes and practices are aligned across teams and providers to operate effectively and efficiently.
  • Contribute to the development of policies, standards, and guidelines.
  • Align technology processes with strategic and operational goals, ensuring process design aligns with organizational objectives.
  • Recommend and participate in the analysis, evaluation, and development of long-term IT strategic KPIs roadmap and operating plans.
  • Ensure accuracy and integrity of technology master data in IT systems.
  • Provide support on monthly IT strategic and operational KPIs and dashboards.
  • Be a gatekeeper of all IT process documentation.

Requirements:

  • 15+ years of IT experience in designing and implementing IT processes/capabilities in a global, multicultural environment.
  • Great understanding and knowledge of IT processes architecture and industry best practices.
  • Excellent communication and presentation skills.
  • Strong analytical and detail-oriented attitude.
  • Good knowledge of Power BI and ServiceNow.
  • Proficiency in PowerPoint and Excel.
  • Previous working experience in an Agile environment is required.
  • Ability to work effectively in a diversified team under pressure situations.
  • Extensive Project Management experience.
  • Fluency in English, both written and spoken.

Next Steps:

Thank you for your interest in the role. We will make sure every candidate receives a reply within 2 weeks after the application deadline.



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