Kids Club Attendant

hace 2 semanas

Palma, Baleares, España Four Seasons Hotels and Resorts A tiempo completo
About Four Seasons

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, known for its exceptional service, luxurious amenities, and commitment to excellence. Our team members are the heart of our success, and we're looking for talented individuals to join our team as Kids Club Attendants.

About the Role

The Kids Club Attendant is responsible for creating a fun and engaging experience for children staying at our resort. This includes planning and executing daily activities, leading games and crafts, and supervising children in our Activity Center and outdoor areas. The ideal candidate will have prior experience working with children, be able to swim, and possess excellent communication and interpersonal skills.

Key Responsibilities
  • Plan and execute daily activities for children aged 4-12, including arts and crafts, games, and outdoor play.
  • Supervise children in our Activity Center and outdoor areas, ensuring their safety and well-being.
  • Assist the Kids Club Coordinator with the management and supervision of activities, ensuring maximum guest satisfaction.
  • Prepare the KFAS facility on a daily basis, including setting up equipment and materials.
  • Converse with guests and answer questions regarding the resort and its services.
  • Provide orientation of the KFAS facility and Recreation Building, as needed.
  • Promote and up-sell excursions to guests, customizing where necessary to meet guest needs.
  • Execute tasks as needed, including Water Sports, Kid's Club, or Health Club Attendant duties.
  • Adhere to all corporate core standards in the execution of programming.
  • Work closely with the supervisor to ensure proper standards of hygiene and functioning of equipment.
  • Assist in handling guest requests, complaints, and any special problems, keeping the Kids Club Coordinator and Recreation Management informed.
  • Provide personalized service for all VIPs and SA guests on a daily basis.
  • Participate fully in all departmental training, as outlined by your manager and as per the Departmental Annual Training Plan.
  • Respond properly in any hotel emergency or safety situation.
Requirements
  • Reading, writing, and oral proficiency in English.
  • Outgoing personality and ease with customers.
  • Prior experience working with children.
  • Ability to swim.
  • Trained and certified in First-Aid, CPR, Heimlich Maneuver, and rescue techniques.
What We Offer
  • Competitive salary, wages, and comprehensive benefits package.
  • Excellent training and development opportunities.
  • Complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.

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