Customer Service Liaison
hace 3 semanas
**Job Title:** Customer Service Liaison
**About the Role:**
Provide Exceptional Customer Support
- Manage driver inquiries through multiple channels, ensuring identification and understanding of requests.
- Identify and address root causes of assistance requests.
- Record all customer contacts to track activities.
Key Skills:
- Fluent Swedish language knowledge.
- Strong interpersonal skills with persuasive and negotiation-focused attitude.
- Excellent communication skills across various channels.
- Conflict resolution skills with team-oriented approach.
- Problem-solving skills with logical thinking.
About Us:
Msx International Inc. is a leading provider of industry-leading expertise in the mobility industry. With over 5,000 employees in more than 80 countries, we partner with almost every car manufacturer on the market.
Equal Opportunities Employer:
We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity.
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