Banquet Operations Manager
hace 1 día
Job Summary
The Banquet Operations Manager is responsible for ensuring the seamless execution of banquets and events at our esteemed establishment. With a focus on delivering exceptional guest experiences, this role requires strong leadership skills, attention to detail, and a commitment to upholding The Ritz-Carlton's high standards.
Responsibilities
- Communicate effectively with chefs, stewards, and other staff members to ensure timely and efficient service delivery.
- Total charges for group functions and prepare checks for payment, maintaining accuracy and professionalism throughout the process.
- Ensure banquet rooms, restaurants, and coffee breaks are prepared and presented in a clean, well-maintained state, meeting The Ritz-Carlton's exacting standards.
- Maintain proper centerpieces on every table, showcasing attention to detail and aesthetic sensibility.
- Inspect and verify the cleanliness and presentation of all china, glass, and silverware prior to use, guaranteeing a premium experience for guests.
- Circulate among guests to gauge satisfaction and address any concerns or issues promptly, providing personalized service that exceeds expectations.
- Set tables according to event type and service standards, demonstrating an understanding of the nuances of various events and occasions.
- Collaborate with the kitchen team to communicate additional meal requirements, allergies, dietary needs, and special requests, ensuring the highest level of culinary excellence.
- Main the cleanliness and organization of work areas throughout the day, maintaining a safe and productive environment.
Requirements
- A minimum of 2 years of relevant work experience in hospitality or a related field.
- At least 1 year of supervisory experience, with a proven track record of effective leadership and team management.
- An estimated annual salary range of $65,000 - $85,000, commensurate with experience and qualifications.
About Us
The Ritz-Carlton is an award-winning hotel chain renowned for its commitment to luxury, quality, and exceptional service. We believe in empowering our employees to create unforgettable experiences for our guests, fostering a culture of creativity, compassion, and inclusivity. If you share our passion for hospitality and strive to deliver rare and special moments, we encourage you to join our team and embark on a rewarding career journey.
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