Cargo Logistics Operations Manager

hace 3 días


Córdoba, Córdoba, España A.P. Moller - Maersk A tiempo completo

About Us

A.P. Moller - Maersk is a world-leading shipping and logistics company, dedicated to providing efficient and reliable services to our customers.

Job Title: Cargo Care Lead
Estimated Salary: $80,000 - $120,000 per year

Company Overview

We are seeking an experienced Cargo Care Lead to join our team in ensuring the highest standards of customer satisfaction, operational excellence, terminal collaboration, and day-to-day cargo operations. This role demands a versatile and hands-on approach, requiring a blend of strategic thinking and operational acumen.

Key Responsibilities

  1. Customer Obsession: Pro-active communication with shipping partners, carriers, and other stakeholders to coordinate and optimize cargo movements including KC's & PH.
  2. Maintain SVD Standards: Ensure timely delivery of all PH, KC's including Maersk Acceleration & Prism customers.
  3. Drive Ownership: Prioritize handling operational process and drive uniformity of cargo flow across region/cross regional.
  4. Support Improvement Analysis: Collaborate with Care Area focal & relevant parties involved to bridge gaps in process.

Operational Excellence

  • Short Shipments and Downfall Prevention: Focus on vessel readiness perspective.
  • Email Handling: Respond within 4 hours TAT.
  • Cases (ISR) Handling: Resolve within 4 hours TAT.
  • SharePoint Handling: Process within 2 hours TAT.

Terminal Collaboration

  • Cost Saving Initiatives: Run projects with Procurement, Finance, Terminal (Behavioral costs).
  • VAS Products Handling: Execute tasks with execution team (Flex Hubs, DIT, RIT, Maersk Control).

Benefits and Opportunities

  • Diverse and Inclusive Workplace: We welcome applicants from diverse backgrounds.


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