Process Optimization and Vendor Management Expert
hace 3 semanas
About the Role
We are seeking an experienced Process Optimization and Vendor Management Expert to join our team at Red Points. In this role, you will be responsible for developing and implementing strategies to optimize processes, streamline workflows, and enhance productivity.
Key Responsibilities
- Develop and implement process optimization strategies to improve efficiency and productivity
- Manage vendors on a day-to-day basis, ensuring they meet quality standards and deliver results
- Create detailed work instructions to outline scope of work, tasks, quality standards, and timelines
- Define measurable KPIs to align with outsourcing objectives
- Maintain regular communication with vendors to address issues and concerns
- Establish governance mechanisms to oversee outsourcing relationships and ensure compliance with contractual agreements
- Offer training and support to vendor teams to ensure they understand company processes, systems, and quality standards
- Monitor vendor performance against agreed-upon metrics and provide timely feedback
Requirements
To be successful in this role, you will need:
- A Bachelor's or Master's degree in Business Administration, Operations Management, Engineering, or a related field
- 2+ years of proven experience in process optimization, vendor management, or outsourcing operations
- Proven track record in managing third-party vendors and outsourced teams
- Strong data analysis skills and proficiency in data analysis tools (e.g., Excel, SQL)
- Industry knowledge of data privacy and compliance in outsourcing agreements
- Ability to thrive in a startup environment and adapt to changing requirements
Benefits
We offer a competitive salary of $95,000 per year, plus additional benefits including:
- A friendly, diverse, and international team
- Top-notch private health insurance fully covered by the company
- 23 working days of holidays per year, plus local public holidays
- Indefinite contract
- Flexible start time and hybrid model
- Discount with DIR gyms
- Referral policy with bonus scheme
- Monthly after works and internal events
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