Account Manager
hace 1 semana
Teleperformance, a leading customer experience management company, operates in over 88 countries and employs around 420,000 people. We pride ourselves on creating an inspiring work environment where our employees feel motivated and valued.
Job OverviewWe are seeking a highly skilled Account Manager to join our team in Barcelona. As a key member of our sales team, you will be responsible for managing client relationships and providing exceptional support to help them achieve their goals.
Key Responsibilities:- Client Onboarding: Assist clients in setting up their Local Services Ads (LSA) accounts and provide ongoing support to ensure seamless account management.
- Sales and Customer Support: Identify opportunities to increase sales revenue and resolve any issues that may arise with existing accounts.
- Communication: Communicate effectively with clients and internal stakeholders to ensure alignment and smooth delivery of services.
- Bachelor's degree in business, marketing, or a related field; or relevant practical experience.
- Strong understanding of Local Services Ads and the ability to optimize profiles based on best practices.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work independently and as part of a dynamic team.
- Proficiency in Salesforce and other CRM systems.
- Minimum tenure of 9 months in your current role.
- Full professional proficiency in French and fluency in English.
- Competitive salary: €25,000 - €35,000 per year (depending on experience).
- Hybrid working model with flexible hours and remote work options.
- Ongoing training and certification programs within Google products.
- Established career path for growth and development within the project.
- Referral program with incentives up to €2,000.
- Dynamic work environment with excellent colleagues and social arrangements.
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