CRM Optimization Specialist

hace 4 semanas


Barcelona, Barcelona, España Glovo A tiempo completo

Unlock Customer Potential

Glovo is seeking a seasoned CRM Optimization Specialist to join our team. As a key player in our customer retention strategy, you will be responsible for developing and implementing effective engagement strategies to drive customer cross-sell and retention.

Key Responsibilities:

  • Optimize customer lifecycle strategies to improve retention rates
  • Develop and execute CRM communications strategies to enhance customer engagement
  • Collaborate with cross-functional teams to align objectives and goals
  • Analyze customer behavior and leverage insights to inform retention strategies

Requirements:

  • Expertise in SQL and Python programming
  • Proficient in Looker and data analysis tools
  • Strong stakeholder management and communication skills

What We Offer:

  • Competitive salary and equity plan
  • Top-notch private health insurance
  • Monthly Glovo credit and Cobee discounts
  • Flexible work arrangements and enhanced parental leave

About Glovo:

Glovo is a fast-growing multi-category app connecting millions of users with businesses and couriers. We operate in over 1500 cities across 25 countries, revolutionizing the way people connect with their everyday needs.



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