CRM Optimization Specialist
hace 4 semanas
Unlock Customer Potential
Glovo is seeking a seasoned CRM Optimization Specialist to join our team. As a key player in our customer retention strategy, you will be responsible for developing and implementing effective engagement strategies to drive customer cross-sell and retention.
Key Responsibilities:
- Optimize customer lifecycle strategies to improve retention rates
- Develop and execute CRM communications strategies to enhance customer engagement
- Collaborate with cross-functional teams to align objectives and goals
- Analyze customer behavior and leverage insights to inform retention strategies
Requirements:
- Expertise in SQL and Python programming
- Proficient in Looker and data analysis tools
- Strong stakeholder management and communication skills
What We Offer:
- Competitive salary and equity plan
- Top-notch private health insurance
- Monthly Glovo credit and Cobee discounts
- Flexible work arrangements and enhanced parental leave
About Glovo:
Glovo is a fast-growing multi-category app connecting millions of users with businesses and couriers. We operate in over 1500 cities across 25 countries, revolutionizing the way people connect with their everyday needs.
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