Operations Internship in International Campervan Rental

hace 6 días

Valencia, Valencia, España Indie campers A tiempo completo

About Indie Campers

We're a digital campervan marketplace, providing high-quality road trips at affordable prices. Our platform has welcomed over 300,000 travelers from 169 countries, with more than one million nights rented through our travel platform.

We're growing our team and looking for university students or recent graduates to join us as an International Operations Intern. As an Intern, you'll represent our brand in person, providing world-class customer service to our guests when they start and finish road trips of a lifetime.

Key Responsibilities

  • Front-office activities:
    • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
  • Back-office activities:
    • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
    • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
    • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.

About the Internship

  • All internships are compensated, the amount depending on location, country, and region (accommodation is not included);
  • Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
  • International opportunities and possibility of integration in Indie Campers after the internship.

Are you ready to experience the Indie way?

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