Cloud Partner Account Manager

hace 1 mes

Madrid, Madrid, España Acronis A tiempo completo

About the Role

We are seeking a highly skilled Cloud Partner Account Manager to join our team at Acronis. As a Cloud Partner Account Manager, you will be responsible for driving quarter-over-quarter cloud revenue growth through assigned partners.

Key Responsibilities

  • Drive quarter-over-quarter cloud revenue growth working through assigned partners.
  • Make a territory analysis and planning for dedicated geographies to identify top potential partners.
  • Perform account planning with all managed partners with level of certain details depending on partner's engagement, loyalty and responsiveness.
  • Train new and existing partners with existing and new products.
  • Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools.
  • Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency.
  • Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner.
  • Drive partner's satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle.
  • Drive successful upsell/cross sell initiatives with partner to increase new services attach rate.
  • Put maximum efforts to avoid churn and retain a partner.
  • Engage and orchestrate all needed internal resources to help dedicated partners' growth.
  • Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out.

Requirements

  • Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired.
  • Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols.
  • Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services.
  • In-depth channel and field sales knowledge with an understanding of the cloud market business model.
  • Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product's different features and answer all customer questions.
  • Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy.
  • Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities.
  • Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies.
  • Highly persistent in follow-up conversations, negotiations and closing sales skills.
  • Fluent German and English.
  • Passion and commitment to succeed by working hard and never giving up.

About Acronis

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users.

Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity.

We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries.

Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve.

Mutual trust, respect and belief that we can contribute to the world every day are the cornerstones of our team.

We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer.

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