Customer Success Manager, Arabic Speaking

hace 1 mes


Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completo

The Customer Success Manager (CSM) at Dynatrace Software Gmbh is responsible for driving customer success and growth in assigned accounts. Key responsibilities include accelerating customer adoption of Dynatrace SaaS/Managed product portfolio, owning renewal strategy, and identifying new business growth opportunities.

Key responsibilities include:

  • Accelerate customer adoption of Dynatrace SaaS/Managed product portfolio through technical enablement, usage training, project planning, and basic onboarding.
  • Own renewal strategy and subsequent on-time renewal of subscription(s).
  • Identify strategic, new business growth opportunities.
  • Build Dynatrace brand awareness and loyalty in assigned accounts.
  • Defend against competition in assigned accounts.

The CSM will drive renewals and account growth, navigate enterprise organizations, and collaborate with our Champions and Dynatrace account team alike to ensure on-time renewals. The ideal candidate will have excellent communication and relationship-building skills, with the ability to navigate complex enterprise organizations.



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