Digital Workplace Professional

hace 3 semanas


Madrid, Madrid, España SGS A tiempo completo
Company Overview

SGS, the world's leading testing, inspection and certification company, is seeking a highly skilled Digital Workplace Professional to join its Corporate Digital Workplace team. With over 99,600 employees operating in a network of 2,600 offices and laboratories worldwide, SGS offers a unique opportunity for professional growth and development.

This position offers a challenging mix of responsibilities, allowing you to make a significant impact across various corporate functions. As a key member of the Digital Workplace team, you will play a crucial role in ensuring continued support and improvement in these key areas.

The estimated salary for this position is around $85,000 per year, based on industry standards and location considerations.

Job Description

  • Cross-Functional Engagement:
    • Collaborate with stakeholders from HR, Corporate Communications, Health & Safety, and Sustainability to understand and address their IT application needs.
    • Conduct meetings and prepare presentations to communicate findings and ideas effectively.
  • Business Analysis & Requirements Management:
    • Identify, analyze, and document business requirements across multiple functions.
    • Assess the impact of requirements on business lines, functions, and solutions.
    • Support the prioritization of requirements to ensure alignment with business goals.
  • Functional Design & Testing:
    • Deliver detailed functional design documentation or review designs from third parties.
    • Define user acceptance test (UAT) approaches and oversee UAT execution.
    • Coordinate and execute deployment/rollout plans for relevant IT solutions.
  • Demand Management:
    • Contribute to the demand management process by providing insightful analysis of business requirements.
    • Manage a comprehensive backlog of demands, improvements, requested changes, required upgrades, and technology refresh initiatives.
  • Support & Training:
    • Work with technical teams to ensure accurate understanding of specifications.
    • Assist in the creation of training materials and develop the knowledge base of application features.
    • Provide support to Service Managers by offering clarifications on functional requests related to services provided.

Required Skills & Qualifications

  • Bachelor's or Master's degree in IT, Computer Science, or a related field.
  • Prior experience with SmartRecruiters and/or Workday is highly preferred.
  • Proven track record of managing requirements through the entire delivery and operational life cycle.
  • Experience in business analysis frameworks and techniques, including business process modeling, continuous improvement, and requirements analysis.
  • Experience in implementing and rolling out SmartRecruiters.
  • Proficient in English.
  • Highly collaborative, flexible, and adaptable in working with diverse teams and stakeholders.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Exceptional communication and interpersonal skills, with the ability to articulate complex technology solutions to senior business stakeholders.
  • Skilled in organizing and prioritizing requirements using product roadmaps, epics, user stories, and backlogs.
  • Ability to influence and collaborate effectively both internally and externally.

Benefits

  • Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
  • Flexible schedule and work model.
  • SGS university and Campus for continuous learning options.
  • Multinational environment where you will work with colleagues from multiple continents.
  • Benefits platform.


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