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Guest Relations Internship in Hong Kong
hace 2 meses
Guest Relations Internship Opportunity
RMC Asia is seeking a Guest Relations Intern to join our team at a 5-star hotel in Hong Kong. As part of our Cultural Exchange Programs, this internship offers a unique chance to gain hands-on experience in the hospitality industry.
Responsibilities:
- Review arrival lists to welcome guests and provide exceptional customer service
- Attend to special guests and answer their inquiries in a professional and courteous manner
- Provide information about hotel services, amenities, and venues to ensure a seamless guest experience
- Anticipate guest needs and build rapport with customers to ensure their stay is memorable
- Address customer complaints in a timely and effective manner
- Record information in the logbook daily to ensure compliance with health and quality standards
Program Benefits:
- Housing arrangements to ensure a comfortable stay
- Visa sponsorship to facilitate your stay in Hong Kong
- Monthly allowance to support your living expenses
- 2-3 on-duty meals per day to keep you energized
- Uniform with laundry service to ensure you look your best
- Medical insurance to provide peace of mind
- Arrival support to ensure a smooth transition
- Recruitment opportunity by the host to take your career to the next level
- An unforgettable educational travel experience to broaden your horizons
Requirements:
- Enrolled students in college or university
- Mandatory college or university reference letter
- Conversational English
- Well-groomed and pleasant personality
- Clean criminal record
- No drug abuse
- Minimum 6 months passport validity
