Global Logistics Operations Coordinator

hace 9 horas


Zaragoza, Zaragoza, España Novartis A tiempo completo

Job Description

 

We are seeking a skilled Logistics Coordinator to join our team in the EMEA region. This role will be responsible for ensuring efficient and timely coordination of logistics operations, including monitoring deliveries, updating databases, identifying and mitigating risks, and maintaining effective communication with the logistics team and courier partners.

 

Main Responsibilities:

  • Act as key point of contact with logistics partners and internal customer support teams for escalations related to courier performance and customer complaints.
  • Handle and escalate any performance issues with couriers, including quality assurance (QA) corrective and preventive action (CAPA) requests.
  • Manage customer complaints related to logistics and ensure timely follow-up to address and resolve issues.
  • Conduct risk assessments for upcoming deliveries to identify and mitigate potential risks affecting delivery schedules.

 

Requirements:

  • Formal education or previous experience in Science, Industrial Engineering, Planning, or similar fields.
  • First experience as team lead, coordinator, or manager.
  • English proficiency plus local language knowledge required.

 

Estimated Salary: €45,000 - €55,000 per year, depending on experience.

 

About the Role:

This is a full-time regular position with no shift work. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development within our company.

 



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