Strategic Partnerships Manager
hace 4 semanas
Job Summary
As a Strategic Partnerships Manager at Fyst, you will lead and oversee the integration of new solutions with existing partners, ensuring seamless connectivity and optimal performance. You will work closely with business development managers to onboard new PSP companies, managing the end-to-end process of connecting them to our processing channels. Your goal will be to drive the scalability and capacity increase of existing solutions, ensuring efficient operations as the business grows.
Key Responsibilities
Develop, implement, and maintain a comprehensive risk register for all current partners, ensuring proactive risk mitigation.
Analyze conversion ratios, traffic quality, and partner performance to optimize processes and drive key business decisions.
Maintain and enhance dashboards for merchant accounts, providing leadership with up-to-date insights on partner performance and account status.
Lead the revision and negotiation of financial conditions, including processing rates, settlements, rolling reserves, and deposits to optimize partner agreements.
Serve as the key point of contact for partners, addressing requests related to compliance, IPS, acquirers, and any other partner-related issues.
Take ownership of resolving settlement delays, partner debts, and other operational challenges in a timely and strategic manner.
Ensure all partner information is up-to-date, including volume limits, transactional software updates, and other relevant operational data.
Collaborate with internal teams including risk, compliance, and finance to ensure alignment and smooth operational workflows across partner accounts.
Requirements
A minimum of 5 years in key account management, preferably within the PSP or fintech industry, with at least 2 years in a leadership or senior role. Deep understanding of payment processing, financial conditions, risk management, and partner relationship management. Proven ability to think strategically, anticipate challenges, and deliver long-term solutions that align with business goals. Strong analytical skills with the ability to interpret complex data, track KPIs, and make data-driven decisions to optimize performance. Outstanding interpersonal and communication skills, capable of leading internal teams and representing the company in high-level partner negotiations. Ability to manage multiple high-priority projects and tasks with ease, ensuring deadlines are met without compromising quality. Expert in using dashboards, analytics tools, and financial systems to drive insights and operational improvements. Fluency in English and Russian.
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