Customer Management Analyst

hace 5 días

Madrid, Madrid, España Reconocida Empresa A tiempo completo
Customer Management Analyst

Join Reconocida Empresa, a dynamic and agile company undergoing international expansion, as a Customer Management Analyst. In this role, you will be part of a start-up mode team with the support of the Santander Group.

Key Responsibilities:
  • Set up loyalty and business goals, defining annual and monthly objectives per product and customer segment.
  • Identify business opportunities through analysis of products, customer, and loyalty reports, as well as competition studies and voice of the customer feedback.
  • Propose new products, pricing, or campaigns, coordinating with other areas such as legal, compliance, finance, and contact center.
Requirements:
  • 0-1 years of experience in a similar role.
  • University or Master's Degree in business administration, engineering, or similar fields.
  • High level of English.
What We Offer:
  • Competitive remuneration and attractive benefits package.
  • Possibility of growth within the company and the Group.
  • Collaborating on international projects in different countries.
  • Excellent work environment, social clubs, and frequent events.

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