Electrical Design Expert
hace 4 días
As a key member of our team at Approach People Recruitment, we are seeking an exceptional Electrical Design Expert to drive innovative solutions and ensure customer success. Our client is a dynamic global leader in the electrical control systems market, offering a range of products and services that empower customers to build a more sustainable and electrified world.
Job OverviewWe are looking for a highly skilled and motivated individual with a strong background in electrical engineering and software applications. The ideal candidate will have a deep understanding of AutoCAD Electrical and experience in providing technical support, training, and field support for software applications.
Key Responsibilities- Provide expert-level technical support to customers via phone, email, chat, and in-person communication
- Oversee progress on customer cases raised to vendors and third-party providers
- Develop and deliver software solution training and professional services (online and in-person) for customer implementations
- Create educational content (blogs, videos, podcasts, webinars) to educate users and provide self-help resources
- Suggest improvements to customer design and manufacturing processes in the electrical control systems market
To be successful in this role, you will need:
- A bachelor's degree in electrical engineering, computer science, mechanical engineering, or equivalent work experience
- 3+ years of relevant experience (5+ years preferred)
- Fluency in English and Spanish, with the ability to hold technical conversations
- Ability to travel an average of 25% of the time, with the possibility of up to 50%, and work remotely from home
- Experience providing technical support, training, field support, or applications engineering support for software applications
We are a $3.3B company with a dedicated global team of over 11,000 employees, offering solutions across enclosures, electrical fastening, and thermal management. We prioritize building safer systems and fostering a culture of innovation, adaptability, and customer focus. Join us and take advantage of comprehensive benefits, including salary, benefits package, and opportunities for career growth and development.
CompensationWe offer a competitive salary range of $120,000 - $180,000 per year, depending on experience and qualifications, plus a generous benefits package, including health insurance, retirement plan, paid time off, and more. If you are a driven and talented individual with a passion for electrical design and customer success, we encourage you to apply for this exciting opportunity.
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