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Customer Service Specialist
\We are seeking a highly skilled and motivated Customer Service Specialist to join our team.
\As a Customer Service Specialist, you will be responsible for providing exceptional customer support via various communication channels. Your primary goal will be to analyze customer needs and identify solutions to address their concerns.
\You will also be responsible for ensuring first contact resolution and effective follow-up with service partners and internal departments.
\In addition, you will contribute to workflow improvement and enhance the customer experience through feedback.
\Your mission is to deliver outstanding services to customers and exceed their expectations.
\We are looking for candidates who possess strong time management skills and a motivation to excel.
\Candidates should have a Diploma or higher in any field and preferably 2 years of experience in the related field.
\We encourage fresh graduates to apply as well.
\If you are a team player who can multitask and adapt to new systems, we want to hear from you.
