Client Solutions Expert
hace 1 mes
About the Role
As a Client Solutions Associate at Gerson Lehrman Group, Inc., you will play a vital role in supporting our clients' needs by identifying and recruiting new experts to join our insight network. Your primary responsibility will be to understand project requests, collaborate with client-facing teams, and ensure end-to-end delivery of calls on your team. This includes scheduling, coordinating with experts, and providing a seamless client experience.
Key Responsibilities
• Support team members on various aspects of client projects and Network Member engagement.
• Recruit new experts to join GLG's insight network through targeted lead generation and timely outreach.
• Build your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.
• Schedule and confirm critical calls and meetings between GLG's clients and Network Members.
• Proactively engage with GLG's Network Members to understand their expertise and gauge their fit on client projects.
• Collaborate closely with client-facing team members to expand projects and rescope of recruiting populations, driving successful client outcomes.
What You Will Learn
As an Associate, you will excel in a phone-based and highly challenging environment, developing strong, transferable business skills, including communication, time management, negotiating, problem-solving, project management, research, and the ability to achieve monthly/quarterly targets. You will also learn to collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.
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