Process Control Specialist

hace 4 semanas


Barcelona, Barcelona, España Amazon A tiempo completo

About the Role

We are seeking a highly skilled Process Control Specialist to join our team at Amazon European Central. As a key member of our operations team, you will be responsible for managing flow standards in a partner Fulfillment Centre (FC) and working closely with Operations leaders to plan and execute shifts.

Key Responsibilities

  • Manage day-to-day flow standards in a partner Fulfillment Centre (FC)
  • Work with Operations leaders to plan and execute shifts
  • Escalate risks or standard work deviations to senior managers
  • Act as a key advisor on all matters relating to customer fulfillment
  • Become a subject matter expert in flow management tools and processes
  • Carry out deep dive analysis into improvement opportunities
  • Partner with varied stakeholder groups across multiple business areas and levels of seniority
  • Track, communicate, and influence key performance indices

Requirements

  • Proficient in English (European Framework level B2)
  • Strong track record of communication skills across multiple stakeholder groups
  • Problem solver, comfortable working with data to make critical decisions

Preferred Qualifications

  • Fluency in another European language
  • Experience working in remote / centralized teams
  • Data science skills including SQL
  • Excellent judgement to be able to make decisions under pressure
  • Ability to influence others in pressured situations in pursuit of great outcomes

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.



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