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Director of Quality Assurance and Testing

hace 2 meses

Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completo
About the Role

We are seeking a highly experienced and visionary Director of Quality Assurance and Testing to join our team at Tbwa Chiat/Day Inc. As a key member of our organization, you will be responsible for driving the QA strategy, managing a global team, and ensuring the highest standards of quality and performance in our software product suite.

Key Responsibilities
  • Strategic Leadership: Develop and implement a comprehensive QA strategy that aligns with the company's goals and objectives.
  • Team Management: Lead, mentor, and manage a distributed team of QA professionals, fostering a culture of continuous improvement and excellence.
  • Highest Quality Assurance: Assure the quality of our SaaS product suite by implementing rigorous testing and QA methodologies. Ensure all releases meet high standards of quality, reliability, and performance before deployment.
  • Process Improvement: Continuously evaluate and improve QA processes, methodologies, and tools to enhance efficiency and effectiveness.
  • Test Strategy and Execution: Oversee the creation and execution of test plans, test cases, and test scripts for both manual and automated testing.
  • Automation Strategy & Management: Strategically manage and collaborate with automation vendors to develop, implement, and maintain advanced automation frameworks and solutions.
  • Quality Metrics and Reporting: Define and track quality metrics, providing regular reports to senior management on the status of QA activities and product quality.
  • Collaboration: Work closely with product management, development, and operations teams to ensure seamless integration of QA processes and timely delivery of high-quality software.
  • Risk Management: Identify, analyze, and mitigate risks associated with software quality and product releases.
  • Compliance and Standards: Ensure that QA practices adhere to industry standards, best practices, and regulatory requirements.
  • Customer Focus: Advocate for the end user, ensuring that our products deliver a superior user experience and meet customer expectations.
Requirements
  • Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Experience:
    • Minimum of 10 years of experience in QA, with at least 5 years in a leadership role.
    • Proven experience in QA for SaaS products.
    • Strong background in both manual and automated testing.
    • Experience managing and scaling distributed/global QA teams.
    • Hands-on experience with both white box and black box testing.
    • Strong people management, interpersonal and team building skills.
    • Excellent analytical and problem-solving skills.
    • Experience with planning, scheduling and coordinating testing across sites.
    • Experience in risk-based testing techniques.
    • Experience in software quality assurance of distributed/scalable systems, web-based technologies and high-volume transaction applications.
  • Personal Attributes:
    • Visionary Leader: Ability to set a strategic vision and inspire a team to achieve it.
    • Detail-Oriented: Strong attention to detail and commitment to quality.
    • Collaborative: A team player who works well with others and fosters a cooperative work environment.
    • Innovative: Open to new ideas and approaches, with a willingness to challenge the status quo.
    • Positive and Proactive: A professional approach with the ability to stay positive and proactive in all situations.