Customer Service Specialist
hace 2 días
Overview
Tdcx Center Ltd seeks a Support Professional to provide exceptional customer service via phone, email, or chat. The ideal candidate will possess excellent communication and problem-solving skills.
Job Summary
The Career Profile includes:
- Responding to customer inquiries and concerns efficiently.
- Providing accurate product/service information and support.
- Processing orders, returns, exchanges, and cancellations.
- Escalating complex issues to senior team members.
- Maintaining accurate customer records.
Requirements
A successful applicant should meet the following criteria:
- Bachelor's degree not required; High school diploma or equivalent.
- 1-2 years of customer service experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
Compensation
The estimated monthly salary for this position is €2,200.00.
Benefits
This role offers:
- Courses of languages.
- Lifelong insurance coverage.
- Flexible schedule (full-time).
Key Details
Please note that the job requires 1 year of customer service experience and proficiency in English (desired). It is a remote full-time position with a turnover of around €2,000.00 - €2,500.00 per month.
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