Business Development Manager

hace 4 semanas


Madrid, Madrid, España Charlotte Tilbury A tiempo completo
About Your Role

The Assistant Business Manager is a key member of our retail team, responsible for driving sales growth and delivering exceptional customer experiences. As a true brand ambassador, you will embody the Charlotte Tilbury values and lead by example to promote exceptional customer service and creating a customer experience.

You will work closely with the Business Manager to determine individual and team sales targets, and collaborate with the Retail Artists to achieve sales objectives. Your entrepreneurial spirit and enthusiasm for the Company's performance will be essential in driving financial results and meeting key performance indicators.

Key Responsibilities:

  • Drive financial results in store to meet and exceed targets and key performance indicators.
  • Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
  • Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance.
  • Lead by example to promote exceptional customer service and creating a customer experience.
  • Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
  • Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.


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