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HR Administrative Services Coordinator
hace 2 semanas
Job Overview
We are seeking an experienced HR Administrative Services Coordinator to join our team. As a key member of our HR Shared Services team, you will provide customer-focused administrative services in a fast-paced environment.
Responsibilities
- Input data into Human Resources databases to reflect employee actions according to standard operating procedures (SOPs), service level agreements and quality and timeliness standards.
- Maintain confidentiality when handling sensitive personal and company information.
- Provide customer service support within the organization as the first point of contact for HR administrative-related issues.
- Execute customer service activities according to SLAs including answering and responding to all inquiries (phone, email, fax, mail) into the HR PSC.
- File appropriate documents in personnel folders in accordance with SOPs.
Qualifications
- High School Diploma or equivalent required.
- 2 years customer service experience or equivalent combination of education, training and experience.
- Knowledge of applicable company HR policies, administrative processes, systems and forms.
- Excellent customer service skills.
- Strong verbal and written communication skills.
