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We are seeking a highly skilled Customer Service Specialist to handle customer inquiries and develop strong relationships with assigned accounts. This is a unique opportunity for an individual with excellent communication and administration skills to join our team and make meaningful contributions.
The selected candidate will process customers' purchasing orders, ensure effective service and administrative support, and provide delivery commitment to customers. They will also manage invoice creation, corrections, and returns of material activities, as well as coordinate internally with other departments to maintain excellent customer relationships.
To succeed in this role, you should have a minimum of 1 year of experience in customer service, administration, or logistics, along with working knowledge of MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms, and CRM are an asset. Additionally, you should be flexible, able to multitask, manage time, and adapt to changes.
We offer a multicultural work environment, temporary position (6 months) to cover a maternity leave, flexible working schedule (7.30 - 9.30 to 16.30 - 18.30), competitive salary & monthly meal allowance, hybrid working model (3 days of remote work per week), and initial training in the office for 1 month.
