Strategic Research Content Manager
hace 3 semanas
About this role:
This position is part of the Research Architecture and Methodologies team within the Content Research Excellence organization at Gartner. The focus is on developing and implementing complex content architecture and methodology programs that enable the delivery of actionable insights to clients and support business growth, client engagement, and retention.
Key responsibilities:
Define, deliver, and manage Research Architecture and Methodology programs globally, in alignment with Research and Gartner business objectives. Lead business system and process development for multiple, concurrent, complex programs. Collaborate with Research and Advisory, Product, and IT teams to develop content and business requirements. Create detailed plans and supporting documentation, maintaining alignment and collaboration with partners. Execute communication and training plans to engage stakeholders in change management initiatives. Identify opportunities for innovation and continuous improvement of Research content and related processes. Create and manage key success measurement criteria and analysis to drive program improvement.
Expected outcomes:
Delivery of Gartner business goals by improving the organization's ability to deliver must-have content and support compelling interactions with clients. Methodologies programs demonstrate value and return on investment, increase clients' engagement with Research content, enhance the client experience, and improve the effectiveness of Gartner associates. Portfolio of projects is well managed, reported, and communicated through their lifecycle, delivered to defined purpose and expected deadlines to grow and scale the business. Requirements with a focus on client and business needs are surfaced, documented, validated, and implemented. Excellent reporting, training, and stakeholder communications to ensure projects are continuously delivering on purpose and business impact.
Requirements:
4+ years of experience independently managing complex content programs, projects, and processes demonstrating positive business impact. Demonstrated track record of designing and improving business processes with rigor and attention to detail. Excellent written and oral communication skills and the ability to communicate effectively with a broad spectrum of roles and backgrounds across all levels of seniority.
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