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Senior Process Expert
hace 2 meses
We are seeking a highly skilled and motivated Senior Process Expert to join our Amazon Transportation Services (ATS) team in the EU. As a key member of our ACES (Amazon Customer Excellence System) team, you will play a critical role in developing and implementing world-class processes that drive operational excellence and customer satisfaction.
Key Responsibilities- Design and implement systems, metrics, and programs to maximize compliance, productivity, and continuous improvement across our EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network.
- Build strong partnerships with operations field leaders to identify and integrate new business initiatives, ensuring seamless deployment onsite.
- Engage with Amazon business units globally to share best practices and improve end-to-end outcomes for our customers.
- Collaborate with technology teams and product managers to develop new tools and systems supporting business growth.
- Support the improvement of standard work and ACES Training program content, delivery, and vision.
- Analyze and solve operational barriers, focusing on root cause understanding.
- Bachelor's degree in business, supply chain, transportation, economics, or a technical field.
- Lean Six Sigma Green Belt Certification.
- Relevant experience in supply chain, transportation, project management, or management consulting.
- Experience in project management, including handling multiple ongoing projects.
- Proficiency in Microsoft Excel for data analysis.
- Excellent communication skills with a wide range of stakeholders.
- Approximately 30-40% travel required.
- Experience in process improvement.
- Experience in analytical tool building.
- Understanding of SQL.
- Experience with data visualization tools such as Tableau, Power BI, or QuickSight.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
