Digital Experience Strategist
hace 1 semana
Job Overview:
Omega CRM, a leading provider of Customer Experience services, is seeking a highly skilled Digital Experience Strategist to drive growth in our martech stack practice. The ideal candidate will have a passion for merging marketing and technology to deliver innovative solutions that elevate customer relationships.
About the Role:
As an integral member of our Marketing Services department, this strategic thinker will collaborate with cross-functional teams to execute marketing strategies, drive innovation, and achieve business results. With a deep understanding of marketing crafts and cutting-edge technologies, the successful candidate will analyze business needs, design evolutive roadmaps, and develop client capabilities to improve Customer Experience maturity.
Key Responsibilities:
- Design and advise on marketing and technology solutions to enhance digital maturity and customer relationships.
- Develop evolutionary roadmaps to improve martech capabilities and business outcomes.
- Participate in collaboration proposals, focusing on technical solution design and business benefits.
- Act as a business analyst to map business needs with client capabilities through services and implementation projects.
- Contribute to projects defining customer experience improvement strategies, emphasizing marketing automation and consumer relationship enhancements.
- Research and recommend new marketing technology products, potentially overseeing training and adoption.
Requirements and Qualifications:
To succeed in this role, you should possess strong analytical skills, excellent communication abilities, and a proven track record of driving innovation and business growth. A deep understanding of marketing technology and its applications is essential. Familiarity with market trends and associated technologies is also desirable.
What We Offer:
In return for your expertise and dedication, we offer a competitive salary of $120,000 per year, commensurate with experience. Our comprehensive benefits package includes health insurance, retirement plan, paid time off, and opportunities for professional development and growth. If you are passionate about shaping the future of customer experience and are ready to take your career to the next level, apply now
About Us:
Omega CRM is a Merkle & Dentsu company, renowned for its 20+ years of experience in leveraging technology to deliver exceptional Customer Experience services. Our team is committed to innovation, excellence, and customer satisfaction.
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