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Sales Operations Coordinator

hace 1 semana

Madrid, Madrid, España Lider System Grupo - Formación y Consultoría A tiempo completo

Lider System Grupo - Formación y Consultoría is a leading provider of innovative solutions to help organizations drive business growth and improve efficiency. We are currently seeking a highly skilled Sales Operations Coordinator to join our team in Madrid.

About Our Company

We have a strong reputation for delivering exceptional results and providing outstanding support to our clients and teammates. Our team is passionate about helping organizations achieve their goals and overcome challenges.

Job Responsibilities

The Sales Operations Coordinator will play a key role in supporting our sales teams and ensuring the smooth operation of our sales processes. Key responsibilities include:

  • Providing administrative support to divisional sales teams.
  • Working closely with other departments to maintain the highest levels of client and teammate satisfaction.
  • Ensuring the Sales teams' compliance with company policies and procedures.
  • Communicating directly with customers and chasing and following up on orders to ensure timely delivery.
  • Managing internal sales processes including processing orders, contracts, quote generation, and the conversion of maintenance renewals.
  • Actively managing tickets raised, ensuring they are escalated when appropriate, and updating information on an ongoing basis.
  • Managing online catalogues to ensure pricing and parts are updated and correct for clients to view.
  • Contribution to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and/or Executive Account Manager.
Requirements

To be successful in this role, you will need:

  • Experience of working within a high performing team in a fast-paced, target-driven environment.
  • Excellent time management skills and ability to work unsupervised to tight deadlines.
  • Articulate, numerate, and able to communicate well at all levels within the organization and with external clients.
  • Ability to understand client needs and collaborate effectively with teammates.
  • High level of written and spoken English.