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UPS Field Operations Engineer

hace 3 semanas


Aldeatejada Castilla y León Spain Vertiv A tiempo completo

We are currently seeking a highly skilled Field Operations Engineer to join our team in Barcelona, Spain. As a Field Service Engineer UPS, you will be responsible for delivering exceptional service and support to our customers.

Key Responsibilities:
  • Respond to service calls in a professional manner while on duty;
  • Read, understand, and comply with all procedures outlined in the Field Procedure Manual;
  • Perform all work in a safe manner and adhere to established company safety policy;
  • Ensure spare parts are properly accounted for using established parts procedures;
  • Keep the dispatching team informed of your schedule and the status of all open jobs;
  • Maintain the accuracy of customer listings by reporting errors;
  • Submit weekly paperwork in a timely, accurate, and complete manner and provide detailed debriefs of completed jobs;
  • Keep company vehicles clean, neat, and properly maintained;
  • Report and promote sales or service leads to the proper department;
  • Attend customer meetings as required;
  • Be a reference point for key customers in case of emergencies and troubleshooting;
  • Be available to work weekends and nights as per local labor laws;
  • Assist the department supervisor with day-to-day operational duties.

Essential Requirements:

  • Secondary school diploma or University degree in Electrical/Electronic Engineering Basic Level English proficiency;
  • Experience in technical service area working in a service/test environment of UPS equipment;
  • Computer literate, valid driving license, travel availability, weekend availability (frequently scheduled with little notice), occasional heavy lifting required (30 kg);
  • Self-starter with effective planning, organizing, and time management skills.

About Our Organization:

At Vertiv, we strive to empower individuals to power the future. We aim to design, manufacture, and service products that keep the world connected. With a strong global presence spanning nearly 70 countries, we deliver greater value to our customers and create opportunities for our people.

We prioritize fostering a culture of Safety, Integrity, Respect, Teamwork, and Diversity & Inclusion. Our Core Principles guide us in executing our Strategic Priorities: Customer Focus, Operational Excellence, and High-Performance Culture. We embody these values through our Behaviors: Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, and Learn and Seek Out Development.

Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all without discrimination based on age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity/expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.