Floor Manager Madrid Career Advancement Opportunity

hace 19 horas


Madrid, Madrid, España Hermes A tiempo completo

Hermes, a renowned French luxury goods manufacturer, is offering a unique career advancement opportunity for its employees. With over 20,000 employees worldwide, Hermès has maintained its independence and family-run business model since 1837.

The company's entrepreneurial spirit and high standards have enabled it to cultivate individual freedom and autonomy through responsible management practices. Hermès perpetuates the transmission of exceptional expertise by establishing strong ties with local communities, respecting people, and resources.

With 16 craftsmanship disciplines driving creativity, Hermès' collections are present in over 300 stores globally. The company offers a development program called Hermès Rise, designed to prepare employees for managerial roles in Retail. This 12-18 month program includes a 3-6 month experience in another country, enabling participants to develop skills and take on their first managerial role in a store.

Are you drawn to the dynamic world of retail and seeking to advance your professional career as a manager in a Hermès store in Madrid? If so, we invite you to join our Rise - Floor Manager Madrid program.

During the first 9-12 months, you will be based in one of Madrid's stores (Canalejas). You will then move to another store in Europe/Middle East for a period of 3-6 months. This will enable you to broaden your horizons and test your skills in a new team.

Throughout the program, you will be trained by experienced teams. You will gain solid experience in all areas of retail at Hermès, developing skills in product knowledge and client management, back-of-house operations, and leadership. In addition to hands-on training, you will participate in offline and online sessions, contributing to store projects.

You will report to the Store Manager and be an integral part of the management team. HR and team managers will support you, and you will have the opportunity to meet other Hermès Rise participants and learn from your peers.

If you have no retail experience, a 6-month phase may be added to enable you to learn the basics of sales and client service at Hermès.

In this role, you will hold a FLOOR MANAGER POSITION in Madrid's Canalejas store. Your responsibilities will include daily supervision of staff, coaching, training, organizing morning briefs, and assisting in achieving sales objectives. You will also support operations functions and serve as backup in the absence of the Store Manager.

To be successful in this role, you should:

  • Have at least 3 years of experience in another position within Hermès
  • Want to become a manager in Retail
  • Be willing to relocate for at least part of the program (min. 3-6 months)
  • Speak fluent English and at least one other language. Spanish is compulsory
  • Have a valid work permit/visa possibilities for Spain
  • Have a natural passion for service and an interest in driving business
  • Be a team player with a willingness to go the extra mile to achieve common goals

This position comes with an estimated salary of $60,000 - $80,000 per year, depending on experience, location, and performance. Additionally, you will receive benefits such as health insurance, retirement plans, and paid time off.

Our recruitment process consists of three steps:

  1. A first discussion with local HR to understand your motivations
  2. Selection day: You will meet other candidates, senior managers, and HR specialists from Hermès Europe & Middle East. Through exercises and activities, we will evaluate if you are ready to rise through the program
  3. Personalized program preparation: Based on your profile, business opportunities, and needs across Europe & Middle East, we will define your mission abroad. You will start your rise at Hermès from approximately May 2025 onwards.


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