Customer Service Representative

hace 4 semanas


Málaga, Málaga, España Marc Foujols International A tiempo completo

At DOCTENA, we're on a mission to revolutionize healthcare access. As a Customer Care Officer, you'll play a vital role in helping us achieve this goal.

Key Responsibilities:

  • Provide exceptional customer service via phone, chat, or ticketing system
  • Respond promptly to customer inquiries and resolve issues efficiently
  • Collaborate with internal departments to ensure seamless customer experience
  • Process orders, forms, and applications with accuracy and attention to detail
  • Stay up-to-date with product and service information to provide informed support

What You'll Bring:

  • High school diploma or equivalent
  • Knowledge of customer service principles and relevant computer applications
  • Strong communication and problem-solving skills
  • Ability to work in a team environment and adapt to new situations

Language Skills:

Proficiency in Dutch, French, and English is essential for this role. If you're passionate about delivering exceptional customer experiences and have a strong foundation in these languages, we'd love to hear from you



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