Customer Service Representative
hace 4 semanas
At DOCTENA, we're on a mission to revolutionize healthcare access. As a Customer Care Officer, you'll play a vital role in helping us achieve this goal.
Key Responsibilities:
- Provide exceptional customer service via phone, chat, or ticketing system
- Respond promptly to customer inquiries and resolve issues efficiently
- Collaborate with internal departments to ensure seamless customer experience
- Process orders, forms, and applications with accuracy and attention to detail
- Stay up-to-date with product and service information to provide informed support
What You'll Bring:
- High school diploma or equivalent
- Knowledge of customer service principles and relevant computer applications
- Strong communication and problem-solving skills
- Ability to work in a team environment and adapt to new situations
Language Skills:
Proficiency in Dutch, French, and English is essential for this role. If you're passionate about delivering exceptional customer experiences and have a strong foundation in these languages, we'd love to hear from you
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