Digital Experience Analytics Platform Specialist

hace 2 semanas


Barcelona, Barcelona, España Softbank Investment Advisers A tiempo completo

**About Contentsquare**

Contentsquare is a global digital experience analytics company dedicated to helping businesses better understand their customers and create more human experiences.

We power our clients' success through in-depth customer understanding, actionable insights, and trusted partnerships.

Since our founding in 2012, we have grown into a truly global team representing over 72 nationalities across offices worldwide, including New York, London, Paris, Barcelona, Munich, and more.

In 2022, we secured $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries.

With the addition of Heap and Hotjar to the Contentsquare Group, we strengthen our analytics platform to provide a 360-degree view of users' digital experiences and deliver end-to-end services to the global market.

We are seeking a skilled **Marketing Operations Manager** to join our Global Marketing Operations team.

This role will focus on supporting, managing, and optimizing our marketing automation ecosystems, specifically Marketo and Iterable.

You will provide technical support for these platforms and ensure seamless integration with other marketing technologies.

Your goal will be to enhance the entire customer lifecycle from lead acquisition to customer retention.

This position requires strong technical proficiency and cross-functional collaboration with Product, Engineering, Data teams, and Customer Success.

You will execute segmentation, personalization strategies, and support marketing activities like A/B testing and campaign analysis throughout the customer journey.

**Key Responsibilities:**

  • Support the Entire Customer Lifecycle: Provide technical support for marketing automation platforms (Marketo and Iterable) to facilitate marketing efforts across the entire customer journey—from lead generation and nurturing to conversion and customer retention.
  • Collaborate with the Customer Marketing team to ensure smooth platform functionality and integration with other systems.

**Location:** We believe in fostering a flexible work environment that supports our team's diverse needs.

We prefer a hybrid work arrangement based out of our offices in Paris, London, Barcelona, or Munich.

We are also open to fully remote options in countries where Contentsquare has legal entities.

**Estimated Salary:** €65,000 - €85,000 per annum, depending on location and experience.



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