Destination Management Specialist
hace 6 días
Go West Tours, a Receptive Tour Operator in San Francisco, specializes in delivering high-quality travel experiences in the United States and Canada. We cater to Leisure and Incentive Groups, as well as individual clients (FITs), exclusively marketed through travel professionals.
We are seeking a Scheduled Tours Coordinator based in Madrid to collaborate with our team and work remotely. The successful candidate will handle inside sales with European clients, focusing on the French speaking market, as well as German, Italian, Spanish, and Portuguese speaking markets.
The ideal candidate will be responsible for:
- Confirming bookings and updating databases daily
- Processing correspondence with clients and requesting necessary information
- Entering accurate data into our database and online platform
- Making changes to existing reservations as needed
- Sending hotel lists to clients 30 days prior to departure
- Communicating with clients regarding closed departures
- Coordinating with other departments for special passenger issues
- Invoicing bookings according to payment agreements
- Logging complaints and addressing passenger concerns
We offer a competitive salary of €24,264 per year, paid in 12 installments, plus an additional €1,264.67 per year for transportation. Our benefits package includes 14 paid holidays, 22 business days of paid time off, net rates on products, and a co-working location in Madrid.
To apply, please submit your resume, including any relevant experience and skills, along with a cover letter explaining your motivations and qualifications.
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