Guest Experience Coordinator
hace 1 semana
As a Guest Experience Coordinator at Robinwood Activity Centres, you will play a critical role in ensuring that our guests have an exceptional experience during their stay. This involves providing exceptional customer service, addressing any issues that may arise, and working collaboratively with other departments to ensure seamless communication and service delivery.
Main Responsibilities:
- Answering and responding to guest calls, messages, and emails in a timely and efficient manner
- Providing information and assistance on various topics such as room rates, amenities, and services
- Addressing and resolving guest complaints and concerns in a fair and professional manner
- Maintaining accurate records and reporting any incidents or issues to management
- Collaborating with other departments to ensure seamless communication and service delivery
Requirements:
- High school diploma or equivalent required; post-secondary education in a related field an asset
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in using computer software applications, including email and CRM systems
- Previous experience in customer service or a related field preferred
Our Culture:
We pride ourselves on our commitment to exceptional customer service and creating memorable experiences for our guests. If you share our passion for delivering outstanding service and are looking for a dynamic and supportive work environment, we encourage you to apply for this exciting opportunity.
-
Guest Experience Coordinator
hace 6 días
Barcelona, Barcelona, España W Barcelona A tiempo completoBecome an integral part of the W Barcelona team as our Guest Experience Coordinator! Your role will be to craft personalized itineraries that exceed our guests' expectations.Key Responsibilities:Create bespoke experiences that showcase the best of BarcelonaCollaborate with other departments to ensure seamless executionConduct regular client satisfaction...
-
Guest Experience Coordinator
hace 1 semana
Barcelona, Barcelona, España The Ritz-Carlton A tiempo completoAbout the RoleThe Ritz-Carlton is looking for a skilled Guest Experience Coordinator to join our team. This role involves providing exceptional guest service and ensuring that every guest has a memorable stay.Key Responsibilities:Greet guests and respond to their requests and needs in a friendly and professional manner.Make arrangements for special requests,...
-
Luxury Guest Experience Coordinator
hace 3 días
Barcelona, Barcelona, España Robinwood Activity Centres A tiempo completoJob OverviewThe Luxury Guest Experience Coordinator will be responsible for delivering exceptional guest experiences and ensuring that all resort operations are aligned to meet the needs and expectations of our valued guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a...
-
Guest Experience Coordinator
hace 4 semanas
Barcelona, Barcelona, España Melia Hotels International A tiempo completo"El mundo es tuyo con Meliá"Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas.Es saber que el mundo es tuyo y que puedes trabajar en muchos países.Y todo con la sensación de que formas parte de una gran familia.AMBITOHOTELREPORTA A: GUEST EXPERIENCE MANAGERDEPARTAMENTO: GUEST...
-
Guest Experience Coordinator
hace 2 días
Barcelona, Barcelona, España Slshotels A tiempo completoRole Overview">We are looking for a skilled Guest Experience Coordinator to join our team at SLS Hotels. The ideal candidate will have excellent communication skills, a warm and empathetic demeanor, and the ability to provide exceptional service to our guests.About SLS Barcelona">SLS Barcelona is a five-star urban resort located in the heart of Barcelona's...
-
Guest Experience Coordinator
hace 2 días
Barcelona, Barcelona, España Melia Hotels International S.A.(Meliá) A tiempo completoÁrea: Guest Experience y atención al cliente"El mundo es tuyo con Meliá"Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas.Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.Es realizar uno de los viajes más apasionantes de tu...
-
Guest Experience Coordinator
hace 2 días
Barcelona, Barcelona, España Melia Hotels International A tiempo completo**Guest Experience Coordinator - MELIA SITGES****_"Escojas la historia que escojas, tú eres el protagonista"_**En **Meliá Hotels International**, tienes el poder de crear tu futuro.Para nosotros lo más importante es tu talento: compartimos contigo esa pasión que en el día a día te hace poner tu corazón en todo lo que haces.Estamos a tu lado para...
-
Guest Experience Coordinator
hace 16 horas
Barcelona, Barcelona, España Robinwood Activity Centres A tiempo completoKey ResponsibilitiesProcess Reservations: Handle all reservation requests, changes, and cancellations in a timely and accurate manner.Guest Interaction: Identify guest needs by asking open-ended questions, determine the most appropriate room type to meet guest requirements, and maximize room rate.Room Allocation: Verify availability of room type and rate,...
-
Guest Experience Coordinator
hace 2 semanas
Barcelona, Barcelona, España Melia Hotels International S.A.(Meliá) A tiempo completoÁrea: Guest Experience y atención al cliente"El mundo es tuyo con Meliá"Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.Es realizar uno de los viajes más apasionantes de tu...
-
Guest Experience Coordinator
hace 4 días
Barcelona, Barcelona, España Hyatt Hotels Corporation A tiempo completoJob DescriptionThis highly visible role provides the opportunity to engage in casual conversations and has a direct impact on creating the guest experience. You will be working in a fast-paced environment where attention to detail and excellent communication skills are essential.Required Skills and QualificationsA true desire to satisfy the needs of...
-
Guest Experience Manager
hace 5 minutos
Barcelona, Barcelona, España S-COM A tiempo completoWe're seeking an Operations Coordinator who embodies our Leadership Principles and strives for excellence in everything they do. As a crucial member of our team, you'll be responsible for ensuring the highest level of service and quality in our operations. Your dedication to delivering exceptional guest experiences will set the standard for excellence within...
-
Luxury Guest Experience Coordinator
hace 1 hora
Barcelona, Barcelona, España Sls Barcelona A tiempo completoJob Summary: We are seeking an experienced and motivated Hospitality Professional to join our team at SLS Barcelona. In this role, you will be responsible for providing exceptional guest experiences and driving retention. You will work closely with the Guest Service team to ensure that all guests receive a personalized and memorable experience.">About the...
-
Guest Experience Coordinator
hace 3 días
Barcelona, Barcelona, España Sircle Collection A tiempo completoSircle Collection is committed to providing exceptional experiences for our guests, and we're seeking a talented Front Office Agent to join our team. As a representative of our brand, you will be responsible for delivering outstanding customer service, managing check-in and check-out processes, and promoting hotel programs and services. To succeed in this...
-
Guest Experience Coordinator
hace 3 días
Barcelona, Barcelona, España Meliá Hotels International A tiempo completo"El mundo es tuyo con Meliá"Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas.Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.Es realizar uno de los viajes más apasionantes de tu vida, un viaje en el que la inspiración y el...
-
Guest Experience Coordinator
hace 1 hora
Barcelona, Barcelona, España Sir Hotels A tiempo completoSir Hotels seeks a dedicated Hotel Receptionist to provide top-notch service to our guests. This role involves managing various tasks and responsibilities to ensure a smooth and enjoyable stay.Main Responsibilities:Handle guest inquiries and requests promptly and professionally.Process check-ins and check-outs efficiently, ensuring accuracy and attention to...
-
Guest Experience Coordinator
hace 6 días
Barcelona, Barcelona, España Meliá Hotels International A tiempo completo"El mundo es tuyo con Meliá"Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.Es realizar uno de los viajes más apasionantes de tu vida, un viaje en el que la inspiración y el...
-
Guest Services Coordinator
hace 1 hora
Barcelona, Barcelona, España Take-Two Interactive Software, Inc. A tiempo completoAbout Us:We are Ennismore, a creative hospitality company rooted in culture and community. As part of our mission to build a global brand, we are seeking a Guest Services Coordinator to join our team. In this role, you will be responsible for delivering exceptional guest experiences, ensuring every interaction is positive and memorable.Your Key...
-
Hotel Guest Experience Coordinator
hace 2 días
Barcelona, Barcelona, España domestiko A tiempo completoExcellence in Customer ServiceWelcome to the Miiro Borneta Team:Join us in delivering exceptional customer experiences that leave a lasting impression on our guests. As a key member of our team, you'll play a vital role in ensuring every guest feels welcome and valued throughout their stay. Are you ready to take your career to new heights?About the...
-
Guest Experience Specialist
hace 6 días
Barcelona, Barcelona, España Marriott International A tiempo completoJob OverviewWe are seeking a highly motivated Guest Experience Expert to join our team. The ideal candidate will be responsible for delivering exceptional guest experiences, ensuring seamless transactions, and creating memorable moments throughout their stay.The Guest Experience Expert will take the initiative to deliver a wide range of services, process...
-
Poolside Experience Coordinator
hace 1 semana
Barcelona, Barcelona, España Sir Hotels A tiempo completoWe're looking for a highly skilled and charismatic Poolsid Experience Coordinator to join our team at Sir Victor Hotel. This is an exciting opportunity to shape the future of our rooftop bar-restaurant and contribute to the success of our luxury hospitality brand.Your Key Responsibilities:Guest Experience: Create and deliver unforgettable experiences for our...