Key Performance Specialist

hace 3 días


Barcelona, Barcelona, España Shiji Group A tiempo completo

Shiji Group, a leading software provider in hospitality and retail, is expanding its team. We are currently seeking a highly motivated individual for the position of Key Performance Specialist. As part of our ReviewPro Team, you will be responsible for providing exceptional support to our clients throughout their lifecycle with our platform.

About Shiji Group

Shiji Group is a global company with over 5,000 employees across more than 70 subsidiaries worldwide. Our mission is to deliver innovative solutions that empower businesses to thrive in the digital age. With a strong focus on customer satisfaction, we strive to provide unparalleled service to our clients.

Job Description

The Key Performance Specialist will serve as the primary point of contact for our clients during the product implementation process. Your key responsibilities will include:

  • Establishing trusted advisor relationships with assigned accounts
  • Monitoring onboarding status and resolving any outstanding issues
  • Providing training to clients on the ReviewPro tool and best practices in multiple languages (English, Spanish, French, or German)
  • Increasing adoption and engagement of features and functionality
  • Proactively monitoring client engagement and health levels
  • Working closely with the Customer Success Team to address bugs and issues
  • Identifying upsell and cross-sell opportunities
Requirements

To succeed in this role, you must possess:

  • Fluency in English, Spanish, French, or German
  • Excellent communication and interpersonal skills
  • A proven track record in customer-facing roles
  • Strong analytical and problem-solving abilities
  • A passion for technology and innovation
What We Offer

We are committed to creating a dynamic and supportive work environment. As a member of our team, you can expect:

  • A competitive salary: $55,000 - $65,000 per year
  • A hybrid work model offering flexibility and work-life balance
  • Free coffee, tea, and snacks at the office
  • Brand new offices located in the heart of Barcelona
  • A comprehensive benefits package including private health insurance and transport discounts


  • Barcelona, Barcelona, España Minacs A tiempo completo

    About the RoleAs a Sales Performance Specialist, you will be part of our team powering the brands of the future in tech.Key Responsibilities


  • Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    Job OverviewWe are seeking a highly detail-oriented and analytical Key Performance Quality Assurance Specialist to join our team at Recruitment Direct.About the RoleThis dynamic role is responsible for ensuring exceptional customer experience through quality auditing, root cause analysis, and performance monitoring.ResponsibilitiesConduct thorough audits on...


  • Barcelona, Barcelona, España Msx International A tiempo completo

    About the RoleWe are seeking a highly skilled Data Analyst to join our team at Msx International.Job Description:The ideal candidate will be responsible for managing and analyzing data related to OEM projects, transforming raw data into actionable insights that inform decision-making processes and drive performance improvements.This includes identifying...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    At Amazon, we are committed to delivering packages quickly and efficiently across the EU.Job Title: Transportation Performance Improvement SpecialistAbout the Role: Our Carrier Operations Manager works in a cross-functional environment with Carriers, Transportation Execution, Planning and Scheduling organizations to improve Transportation performance and...


  • Barcelona, Barcelona, España Veepee A tiempo completo

    Job Title:Business Performance Optimization SpecialistAbout VeepeeVeepee is a dynamic and forward-thinking company that prioritizes innovation and excellence in its operations. As a Business Performance Optimization Specialist, you will be part of a team that drives growth, improves efficiency, and fosters a culture of continuous learning.Estimated Salary:...


  • Barcelona, Barcelona, España Photocentric A tiempo completo

    **About Us at Vueling**We're a team of passionate individuals who love to make things happen. Our mission is to go above and beyond, always striving for excellence in everything we do.**Our Job Purpose**We're seeking an experienced Aircraft Performance Specialist to join our team. As a key member of our flight operations department, you'll be responsible for...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Company OverviewWe are Amazon, a customer-centric company with a mission to provide an unparalleled online shopping experience. Our commitment to innovation and excellence drives us to build one of the most advanced fulfillment and logistics networks in the world.SalaryThe estimated salary for this position is €55,000 - €65,000 per year, depending on...


  • Barcelona, Barcelona, España ENGINEERINGUK A tiempo completo

    Job DescriptionCriteo's Global Reporting Team is seeking a talented Performance Reporting Specialist to join our team. In this role, you will play a key part in developing and maintaining our performance reporting portfolio, working closely with stakeholders to analyze and understand their business needs. This is an exciting opportunity to develop your...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe are seeking a skilled Sales Performance Specialist to join our team in Sofia, Bulgaria. As a key member of our customer experience team, you will be responsible for delivering exceptional results-driven service to our clients.


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Company Overview",Amazon is a global e-commerce leader, operating in a dynamic and diverse environment. Our mission is to provide innovative solutions and services that meet the evolving needs of our customers and advertisers.",Job Summary",We are seeking an experienced Digital Advertising Performance Optimization Specialist to join our Ads Success Team....


  • Barcelona, Barcelona, España Vueling A tiempo completo

    **About Vueling**Vueling is the first Top Employer airline in Europe, offering a dynamic work environment that encourages innovation and teamwork. We strive to provide exceptional customer experiences while maintaining our commitment to safety and sustainability.**Job Summary**We are seeking an Aviation Performance Specialist to join our team. This role will...


  • Barcelona, Barcelona, España Vueling Airlines Sa A tiempo completo

    **About Vueling Airlines Sa**Vueling Airlines Sa, one of Europe's leading low-cost airlines, is seeking a skilled Aircraft Performance Specialist to join its team. With a focus on excellence and innovation, our company is committed to providing top-notch services to our customers.**Job Summary**We are looking for a highly motivated and detail-oriented...


  • Barcelona, Barcelona, España Barcelona Supercomputing Center (Bsc) A tiempo completo

    **Company Overview**The Barcelona Supercomputing Center (BSC) is a leading supercomputing center in Spain, housing one of the most powerful supercomputers in Europe, Mare Nostrum. BSC combines high-performance computing service provision and R&D into computer and computational science under one roof.**Salary**We offer an attractive salary to our...


  • Barcelona, Barcelona, España Criteo A tiempo completo

    About the JobWe're looking for a talented individual to join our Sales Strategy team as a Sales Performance Enhancement Specialist. In this role, you'll work closely with our sales leadership to enhance overall sales effectiveness and performance.Main Responsibilities:Generate detailed reports and analyses to provide actionable insights into sales...


  • Barcelona, Barcelona, España Lodgify A tiempo completo

    About the RoleWe're looking for a skilled SEM/PPC Specialist to join our team at Lodgify. As a seasoned professional in paid search, you'll be responsible for developing and executing high-performing campaigns that drive business growth and deliver exceptional results.Key ResponsibilitiesDevelop and implement strategic campaign plans to achieve business...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job OverviewAmazon is seeking a highly motivated and organized Digital Advertising Performance Specialist to join our team. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.Job DescriptionThe successful candidate will be responsible for portfolio management of accounts...


  • Barcelona, Barcelona, España Photocentric A tiempo completo

    Job DescriptionWe are seeking a highly skilled Aircraft Performance Specialist to join our team at Vueling. As a key member of our Flight Operations department, you will be responsible for supporting flight operations computations and studies.Main responsibilities include performing studies on the entire network operated by the company, ensuring that any...

  • Key Operations Specialist

    hace 2 semanas


    Barcelona, Barcelona, España Aplo A tiempo completo

    At Aplo, we believe in fostering a culture of excellence and innovation. Our mission is to empower our teams to focus on their core missions by providing efficient and scalable operational support.About the RoleWe are seeking a highly skilled Key Operations Specialist to join our team. In this role, you will play a key part in ensuring the smooth functioning...


  • Barcelona, Barcelona, España Nurun A tiempo completo

    Job OverviewNurun, a leading solutions platform, is seeking a highly skilled Digital Performance Marketing Specialist to join our team. In this role, you will be responsible for delivering excellent service to our clients and driving the growth of our digital marketing efforts.


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe are seeking a Sales Performance Specialist to join our team in Krakow, Poland. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving revenue growth.Key ResponsibilitiesAnalyze and strategize how to manage and upsell accountsContact existing customers in your portfolio for...