Key Performance Specialist
hace 3 días
Shiji Group, a leading software provider in hospitality and retail, is expanding its team. We are currently seeking a highly motivated individual for the position of Key Performance Specialist. As part of our ReviewPro Team, you will be responsible for providing exceptional support to our clients throughout their lifecycle with our platform.
About Shiji GroupShiji Group is a global company with over 5,000 employees across more than 70 subsidiaries worldwide. Our mission is to deliver innovative solutions that empower businesses to thrive in the digital age. With a strong focus on customer satisfaction, we strive to provide unparalleled service to our clients.
Job DescriptionThe Key Performance Specialist will serve as the primary point of contact for our clients during the product implementation process. Your key responsibilities will include:
- Establishing trusted advisor relationships with assigned accounts
- Monitoring onboarding status and resolving any outstanding issues
- Providing training to clients on the ReviewPro tool and best practices in multiple languages (English, Spanish, French, or German)
- Increasing adoption and engagement of features and functionality
- Proactively monitoring client engagement and health levels
- Working closely with the Customer Success Team to address bugs and issues
- Identifying upsell and cross-sell opportunities
To succeed in this role, you must possess:
- Fluency in English, Spanish, French, or German
- Excellent communication and interpersonal skills
- A proven track record in customer-facing roles
- Strong analytical and problem-solving abilities
- A passion for technology and innovation
We are committed to creating a dynamic and supportive work environment. As a member of our team, you can expect:
- A competitive salary: $55,000 - $65,000 per year
- A hybrid work model offering flexibility and work-life balance
- Free coffee, tea, and snacks at the office
- Brand new offices located in the heart of Barcelona
- A comprehensive benefits package including private health insurance and transport discounts
-
Sales Performance Specialist
hace 3 semanas
Barcelona, Barcelona, España Minacs A tiempo completoAbout the RoleAs a Sales Performance Specialist, you will be part of our team powering the brands of the future in tech.Key Responsibilities
-
Key Performance Quality Assurance Specialist
hace 1 semana
Barcelona, Barcelona, España Recruitment Direct A tiempo completoJob OverviewWe are seeking a highly detail-oriented and analytical Key Performance Quality Assurance Specialist to join our team at Recruitment Direct.About the RoleThis dynamic role is responsible for ensuring exceptional customer experience through quality auditing, root cause analysis, and performance monitoring.ResponsibilitiesConduct thorough audits on...
-
Key Performance Insights Specialist
hace 2 semanas
Barcelona, Barcelona, España Msx International A tiempo completoAbout the RoleWe are seeking a highly skilled Data Analyst to join our team at Msx International.Job Description:The ideal candidate will be responsible for managing and analyzing data related to OEM projects, transforming raw data into actionable insights that inform decision-making processes and drive performance improvements.This includes identifying...
-
Transportation Performance Improvement Specialist
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAt Amazon, we are committed to delivering packages quickly and efficiently across the EU.Job Title: Transportation Performance Improvement SpecialistAbout the Role: Our Carrier Operations Manager works in a cross-functional environment with Carriers, Transportation Execution, Planning and Scheduling organizations to improve Transportation performance and...
-
Business Performance Optimization Specialist
hace 2 semanas
Barcelona, Barcelona, España Veepee A tiempo completoJob Title:Business Performance Optimization SpecialistAbout VeepeeVeepee is a dynamic and forward-thinking company that prioritizes innovation and excellence in its operations. As a Business Performance Optimization Specialist, you will be part of a team that drives growth, improves efficiency, and fosters a culture of continuous learning.Estimated Salary:...
-
Aircraft Performance Specialist
hace 2 semanas
Barcelona, Barcelona, España Photocentric A tiempo completo**About Us at Vueling**We're a team of passionate individuals who love to make things happen. Our mission is to go above and beyond, always striving for excellence in everything we do.**Our Job Purpose**We're seeking an experienced Aircraft Performance Specialist to join our team. As a key member of our flight operations department, you'll be responsible for...
-
Logistics Performance Specialist
hace 3 días
Barcelona, Barcelona, España Amazon A tiempo completoCompany OverviewWe are Amazon, a customer-centric company with a mission to provide an unparalleled online shopping experience. Our commitment to innovation and excellence drives us to build one of the most advanced fulfillment and logistics networks in the world.SalaryThe estimated salary for this position is €55,000 - €65,000 per year, depending on...
-
Performance Reporting Specialist
hace 2 semanas
Barcelona, Barcelona, España ENGINEERINGUK A tiempo completoJob DescriptionCriteo's Global Reporting Team is seeking a talented Performance Reporting Specialist to join our team. In this role, you will play a key part in developing and maintaining our performance reporting portfolio, working closely with stakeholders to analyze and understand their business needs. This is an exciting opportunity to develop your...
-
Sales Performance Specialist
hace 2 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout the RoleWe are seeking a skilled Sales Performance Specialist to join our team in Sofia, Bulgaria. As a key member of our customer experience team, you will be responsible for delivering exceptional results-driven service to our clients.
-
Digital Advertising Performance Optimization Specialist
hace 1 semana
Barcelona, Barcelona, España Amazon A tiempo completoCompany Overview",Amazon is a global e-commerce leader, operating in a dynamic and diverse environment. Our mission is to provide innovative solutions and services that meet the evolving needs of our customers and advertisers.",Job Summary",We are seeking an experienced Digital Advertising Performance Optimization Specialist to join our Ads Success Team....
-
Aviation Performance Specialist
hace 1 semana
Barcelona, Barcelona, España Vueling A tiempo completo**About Vueling**Vueling is the first Top Employer airline in Europe, offering a dynamic work environment that encourages innovation and teamwork. We strive to provide exceptional customer experiences while maintaining our commitment to safety and sustainability.**Job Summary**We are seeking an Aviation Performance Specialist to join our team. This role will...
-
Aircraft Performance Specialist
hace 2 semanas
Barcelona, Barcelona, España Vueling Airlines Sa A tiempo completo**About Vueling Airlines Sa**Vueling Airlines Sa, one of Europe's leading low-cost airlines, is seeking a skilled Aircraft Performance Specialist to join its team. With a focus on excellence and innovation, our company is committed to providing top-notch services to our customers.**Job Summary**We are looking for a highly motivated and detail-oriented...
-
High-Performance Computing Workflow Specialist
hace 1 semana
Barcelona, Barcelona, España Barcelona Supercomputing Center (Bsc) A tiempo completo**Company Overview**The Barcelona Supercomputing Center (BSC) is a leading supercomputing center in Spain, housing one of the most powerful supercomputers in Europe, Mare Nostrum. BSC combines high-performance computing service provision and R&D into computer and computational science under one roof.**Salary**We offer an attractive salary to our...
-
Sales Performance Enhancement Specialist
hace 2 semanas
Barcelona, Barcelona, España Criteo A tiempo completoAbout the JobWe're looking for a talented individual to join our Sales Strategy team as a Sales Performance Enhancement Specialist. In this role, you'll work closely with our sales leadership to enhance overall sales effectiveness and performance.Main Responsibilities:Generate detailed reports and analyses to provide actionable insights into sales...
-
Senior Performance Marketing Specialist
hace 2 meses
Barcelona, Barcelona, España Lodgify A tiempo completoAbout the RoleWe're looking for a skilled SEM/PPC Specialist to join our team at Lodgify. As a seasoned professional in paid search, you'll be responsible for developing and executing high-performing campaigns that drive business growth and deliver exceptional results.Key ResponsibilitiesDevelop and implement strategic campaign plans to achieve business...
-
Digital Advertising Performance Specialist
hace 6 días
Barcelona, Barcelona, España Amazon A tiempo completoJob OverviewAmazon is seeking a highly motivated and organized Digital Advertising Performance Specialist to join our team. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.Job DescriptionThe successful candidate will be responsible for portfolio management of accounts...
-
Aircraft Performance Specialist
hace 1 semana
Barcelona, Barcelona, España Photocentric A tiempo completoJob DescriptionWe are seeking a highly skilled Aircraft Performance Specialist to join our team at Vueling. As a key member of our Flight Operations department, you will be responsible for supporting flight operations computations and studies.Main responsibilities include performing studies on the entire network operated by the company, ensuring that any...
-
Key Operations Specialist
hace 2 semanas
Barcelona, Barcelona, España Aplo A tiempo completoAt Aplo, we believe in fostering a culture of excellence and innovation. Our mission is to empower our teams to focus on their core missions by providing efficient and scalable operational support.About the RoleWe are seeking a highly skilled Key Operations Specialist to join our team. In this role, you will play a key part in ensuring the smooth functioning...
-
Digital Performance Marketing Specialist
hace 2 semanas
Barcelona, Barcelona, España Nurun A tiempo completoJob OverviewNurun, a leading solutions platform, is seeking a highly skilled Digital Performance Marketing Specialist to join our team. In this role, you will be responsible for delivering excellent service to our clients and driving the growth of our digital marketing efforts.
-
Sales Performance Specialist
hace 1 semana
Barcelona, Barcelona, España Ttec A tiempo completoAbout the RoleWe are seeking a Sales Performance Specialist to join our team in Krakow, Poland. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving revenue growth.Key ResponsibilitiesAnalyze and strategize how to manage and upsell accountsContact existing customers in your portfolio for...