Site Reliability Engineer

hace 7 días

Barcelona, Barcelona, España Gartner A tiempo completo
About Gartner IT

We're a world-class team of skilled engineers building creative digital solutions to support our colleagues and clients. Our culture values nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About this Role

As a Site Reliability Engineer, you'll be responsible for ensuring the operational readiness of critical client-facing applications. You'll evaluate their performance, reliability, scale, resiliency, and observability, identifying issues in production and partnering with other engineers to identify the root cause.

Key Responsibilities
  • Perform full-stack triaging of alerts and engage other engineers to identify root cause of application performance and stability issues
  • Collaborate with cross-functional members of the SWAT team during production incidents and provide critical technical insight to identify the root cause
  • Establish relationships with stakeholders to define service level objectives (SLOs) for application features and services
  • Measure performance against SLOs in partnership with development teams or other stakeholders, and ensure systems continue to meet SLOs over time
  • Identify opportunities to improve performance, scalability, and stability of applications
  • Participate in operational support and on-call rotation shifts for supported systems and products
  • Conduct blameless post-mortems to troubleshoot priority incidents
  • Design, develop dashboards and reports to communicate key metrics
  • Identify opportunities to improve alerting posture and create/update alerts accordingly
  • Oversee, design, implement, and manage DevOps capabilities using continuous integration/continuous delivery toolsets and automation
  • Identify opportunities to automate manual operational work using pipelines or by using new software or any other appropriate mechanisms
Requirements

We're looking for a highly skilled and experienced Site Reliability Engineer to join our team. If you have a passion for building creative digital solutions and a drive to deliver cutting-edge technology solutions, we'd love to hear from you.

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