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We are seeking a highly skilled and customer-focused individual to join our team as an English Speaking Customer Service Agent. In this role, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, emails, and online chats.
As a key member of our team, you will play a crucial part in maintaining strong customer relationships, resolving product inquiries, delivery status, and invoice concerns in a timely and professional manner. You will also be involved in driving sales growth through proactive approaches and identifying opportunities to enhance customer satisfaction.
