Holiday Consultant for Travel Experience
hace 2 semanas
Company Overview
Your Future Company is a global leader in the BPO industry, with 170,000 employees across the globe. As a member of our team, you will be behind the best experiences for +750 of the world's leading and digital-first brands.
Salary
We offer a competitive salary of 1,375 € gross/month, along with a loyalty bonus of 300 € every 3 months, a signing bonus of 3,000 €, and a performance bonus of 120 € from the 4th full month. Health insurance is provided from the beginning.
Job Description
As a Holiday Consultant for Customer Service, you will handle inquiries, provide expert advice, and resolve issues efficiently. Your excellent communication skills will ensure our customers enjoy a seamless booking process.
Responsibilities:
• Providing accurate and detailed information about our holiday offers
• Managing and responding to customer requests through various channels
• Assisting customers with managing their bookings, queries, and requests
• Ensuring excellent customer satisfaction by exceeding customer expectations
Required Skills and Qualifications
To succeed in this role, you will need:
• Native-level proficiency in German and a minimum C1 level of English
• A valid Portuguese work permit (required)
• Flexibility and ability to adapt to changes with a positive mindset
• Motivation and commitment to perform the assigned tasks effectively
Benefits
You will also enjoy:
• Paid professional training
• Employee discounts
• Fun and engaging company-wide initiatives
• Excellent work culture
Estimated Salary Range: Based on industry standards and location, we estimate the annual salary to be around 16,500 € - 20,400 €, depending on experience.
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