Operational Technology Systems Specialist
hace 2 semanas
Job Description:
We are seeking a highly skilled Operational Technology Systems Specialist to manage and maintain Operational Technology systems based on Windows LTSC operating systems.
The ideal candidate will have experience working with Windows LTSC operating systems, maintaining Operational Technology infrastructure, and ensuring compliance with GMP quality and IT security standards.
Key Responsibilities:
- Build, manage, and maintain Operational Technology systems based on Windows LTSC operating systems, including system account management, resource allocation, data backup, and disaster recovery planning and execution.
- Follow GMP quality and IT security guidelines in daily operation, adjust or update the systems timely to fulfill compliance requirements.
- Create and maintain a detailed knowledge base and inventory of all processes, workflows, and systems supported for Operational Technology Infrastructure.
- Create and maintain GMP validated documents like Installation and Operational Qualification documents (IQ/OQ).
- Support vendors and users with tasks related to Operational Technology devices management.
- Troubleshoot network connectivity in a LAN/WAN environment.
- Installation and troubleshooting of Tablets, office printers, label printers, handheld scanners, and other peripherals.
- Acronis data backup management of Operational Technology workstations.
- Strong experience with documentation and validation systems (IQ, OQ, and PQ).
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Ability to work independently, take initiative, and solve problems without supervision.
- Strong customer-facing skills; ability to present oneself professionally.
- Experience troubleshooting in a LAN/WAN environment.
- Familiarity with Acronis data backup and Operational Technology device management.
Requirements:
Key Responsibilities: Support remote sites in and around the Region. Assist other HPIT teams as needed and attend operational meetings. Maintain and update existing network infrastructure LAN and Voice MACD knowledge/skills. Troubleshoot, repair, and install network equipment (switches, cables). Manage inventory of hardware, parts, and loaner equipment. Set up new PCs, perform system re-imaging, and End-user data transfer. Requirements: Advanced Windows OS knowledge (Mac/Linux a plus) High level of English and local language Relevant work experience from 2 to 5 years Valid driver's license Willingness to travel
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