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Global Language Learning Manager
hace 1 semana
About Us
We are a dynamic, Swiss-based company revolutionizing language learning with cutting-edge solutions that blend innovative eLearning technology, live virtual classrooms, group sessions, and personalized coaching. With a global network of over 1,000 trainers delivering more than 800,000 lessons annually, we are the leading B2B provider of distance language learning solutions.
Our commitment to innovation drives us to continually expand into new markets, leveraging mobile learning technologies and strengthening partnerships with elite institutions to deliver premium training content.
Your Key Responsibilities as Trainer Manager
In this exciting role, you will oversee the performance and productivity of our global network of trainers, ensuring they deliver high-quality lessons that meet our customers' expectations. Your leadership will foster a collaborative working environment, empowering our trainers to excel in a fast-paced, multicultural setting.
Key Performance Indicators (KPIs):
- Collaborate with online trainers to ensure high-quality lesson delivery.
- Monitor trainer performance, aligning it with our internal metrics.
- Drive continuous improvement initiatives, from proposing enhancements to implementing actionable solutions.
- Identify and recruit exceptional trainers who can elevate our team's expertise and impact.
- Foster a positive, productive work environment for our trainer team.
- Promote close collaboration between departments to streamline processes and ensure seamless communication.
- Regularly review and evaluate trainer development and success.
Your Profile
- Bachelor's degree and 3-5 years of relevant experience.
- Fluency in English and Spanish, particularly if based in Latin America.
- Excellent communication, leadership, and interpersonal skills.
- Ability to adapt to changing business needs and environments.
- Strong multitasking skills, prioritizing tasks effectively.
- Bonus points for teaching or multicultural work experience.