Digital Banking Technology Operations Specialist

hace 1 mes

Madrid, Madrid, España Western Union A tiempo completo

Transforming Digital Banking

Are you passionate about technology operations in the retail financial industry? Do you see it as an opportunity to improve the customer experience? As a successful digital banking reliability engineer, you enjoy the challenge of troubleshooting and resolving outages, issues, and building product enhancements to ensure uninterrupted service for customers. You want to continuously expand your technology knowledge and help lead the engineering of the digital banking ecosystem?

Join Western Union's new Digital Banking hub in Madrid as a member of our Digital Banking Technology Operations team. We recently launched digital banks and wallets in multiple markets to enhance our customers' experiences with a cutting-edge digital ecosystem.

Key Responsibilities:

  • Help establish and develop digital banking in the EU region.
  • Be a strong resource in the EU Technology operations team and support for maintenance, enhancements, and security of digital products.
  • Help address outages, intermittent issues, develop small enhancements, and assist in the incremental build-out of banking products.
  • Provide support for digital bank and wallet Technology operations.
  • Enhance technology support and application maintenance across the EU as new products are launched.
  • Participate and support the daily triage, root cause analysis, and resolution of any customer-related technical issues with the Digital Banking app or website.
  • Troubleshoot application issues and coordinate issue resolution with operations, product teams, and engineering teams.
  • Recommend improvements to existing applications and system configuration.

Requirements:
  • A degree in Computer Science or related fields.
  • A minimum of 2+ years of experience in building business-critical products and launching them on the market.
  • Experience in Retail banking technology systems development.
  • Experience in any of these technologies: Mambu or similar core banking technology, or Mulesoft or similar API Orchestration technology, or Outsystems or similar low-code environment, or Java Spring Boot.
  • Troubleshooting of all technology including UI, integration tools, core banking platform, and all back-office systems.
  • Experience with SDLC practices, procedures, and code deployment processes.
  • Experience interfacing with Customer Service Representatives with customer issues and troubleshooting.
  • Proven skills in driving root cause analysis and facilitating problem-solving, analyzing errors across multiple technologies, including analysis of log files.
  • Excellent decision-making, communication, and collaboration skills.
  • Fluency in English.

Our Hybrid Work Model:
Western Union values in-person collaboration, learning, and ideation whenever possible.

  • Digital Banking Technology Operations Specialist

    hace 3 semanas

    Madrid, Madrid, España Https:Www.Energyjobline.ComSitemap A tiempo completo

    Digital Banking Technology Operations SpecialistWe are seeking a skilled Digital Banking Technology Operations Specialist to join our Digital Banking Technology Operations team in Madrid. As a member of our team, you will be responsible for establishing and developing digital banking and wallet solutions globally, while overseeing real-time payment...

  • Digital Banking Technology Operations Specialist

    hace 1 mes

    Madrid, Madrid, España Https:Www.Energyjobline.ComSitemap A tiempo completo

    Improve Customer Experience through Digital Banking TechnologyAt Western Union, we're committed to delivering exceptional customer experiences through our digital banking solutions. As a Digital Banking Technology Operations Specialist, you'll play a critical role in ensuring the reliability and performance of our digital banking ecosystem. Key...

  • Digital Banking Technology Operations Specialist

    hace 3 días

    Madrid, Madrid, España Western Union A tiempo completo

    We are seeking a highly skilled Digital Banking Technology Operations Specialist to join our team in Madrid, Spain. As a key member of our Digital Banking Technology Operations team, you will be responsible for establishing core digital banking and wallet solutions globally while overseeing real-time payment processing.**Role Responsibilities:**Help...

  • Digital Banking Technology Operations Specialist

    hace 4 semanas

    Madrid, Madrid, España Https:Www.Energyjobline.ComSitemap A tiempo completo

    Transforming Digital Banking with Technology ExpertiseWe are seeking a skilled Reliability Engineer for Digital Banking to join our Digital Banking Technology Operations team in Madrid. As a key member of our team, you will play a crucial role in establishing core digital banking and wallet solutions globally, while overseeing real-time payment...

  • Digital Banking IT Operations Engineer

    hace 1 mes

    Madrid, Madrid, España Western Union A tiempo completo

    Role OverviewWe are seeking an experienced IT Infrastructure Specialist to join our Digital Banking team in Madrid, Spain. As an Operations Engineer for Digital Banking Infrastructure, you will be responsible for establishing core digital banking and wallet solutions globally, while overseeing the integration of infrastructure, networks, and real-time...

  • Digital Banking Reliability Engineer

    hace 1 semana

    Madrid, Madrid, España Western Union A tiempo completo

    Reliability Engineer for Digital BankingWe are seeking a skilled Reliability Engineer to join our Digital Banking Technology Operations team in Madrid. As a key member of our team, you will be responsible for establishing and developing digital banking and wallet solutions globally. Your primary focus will be on overseeing real-time payment processing,...

  • Digital Banking IT Operations Engineer

    hace 1 mes

    Madrid, Madrid, España Western Union A tiempo completo

    Role OverviewAs a Digital Banking IT Operations Engineer at Western Union, you will play a critical role in establishing and developing the digital banking infrastructure in the assigned region. This includes helping to establish core digital banking and wallet solutions globally, overseeing the integration of infrastructure, networks, and real-time payment...

  • Digital Banking IT Operations Engineer

    hace 1 mes

    Madrid, Madrid, España Western Union A tiempo completo

    Role SummaryAs a Digital Banking IT Operations Engineer at Western Union, you will play a critical role in establishing and developing the digital banking infrastructure in the assigned region. You will be a strong resource in the regional IT operations team, supporting maintenance, enhancements, and security. Your primary responsibility will be to help...

  • Digital Banking Application Support Specialist

    hace 1 mes

    Madrid, Madrid, España Western Union A tiempo completo

    Job Title: Digital Banking Application Support SpecialistWestern Union is seeking a highly skilled Digital Banking Application Support Specialist to join our team in Madrid. As a successful application support engineer, you will be responsible for troubleshooting and resolving outages, security issues, and building product enhancements to ensure...

  • Digital Banking Reliability Engineer

    hace 1 mes

    Madrid, Madrid, España Western Union A tiempo completo

    Job SummaryWestern Union is seeking a skilled Reliability Engineer for Digital Banking to join our Digital Banking Technology Operations team in Madrid, Spain. As a key member of our team, you will be responsible for establishing core digital banking and wallet solutions globally, while also overseeing real-time payment processing.Key ResponsibilitiesHelp...

  • Reliability Engineer for Digital Banking Solutions

    hace 4 semanas

    Madrid, Madrid, España Western Union A tiempo completo

    Unlock Your Potential as a Digital Banking Reliability EngineerAre you a technology operations expert with a passion for improving customer experiences in the retail financial industry?We're seeking a skilled Reliability Engineer to join our Digital Banking Technology Operations team in Madrid. As a key member of our team, you'll play a critical role in...

  • Chief Technology Officer

    hace 3 semanas

    Madrid, Madrid, España Western Union A tiempo completo

    Digital Banking Technical ManagerWe are seeking an experienced Technical Manager to lead and manage a team in the Digital Banking sector.The ideal candidate will be responsible for overseeing the development, implementation, and maintenance of digital banking solutions.Key Responsibilities:Lead the technical team providing direction, mentorship, and...

  • Digital Banking Infrastructure Engineer

    hace 1 mes

    Madrid, Madrid, España Western Union A tiempo completo

    Key ResponsibilitiesAs a Digital Banking Infrastructure Engineer, you will be responsible for establishing core digital banking and wallet solutions globally, while overseeing the integration of infrastructure, networks, and real-time payment processing.You will be a strong resource in the regional IT operations team and support for maintenance,...

  • Digital Banking Application Support Specialist

    hace 1 mes

    Madrid, Madrid, España Western Union A tiempo completo

    Role OverviewAs a Digital Banking Application Support Engineer at Western Union, you will play a crucial role in ensuring the smooth operation of our digital banking systems. Your primary responsibility will be to establish and develop digital banking infrastructure globally, while also overseeing the integration of infrastructure, networks, and real-time...

  • Digital Banking Transformation Specialist

    hace 2 semanas

    Madrid, Madrid, España Mambu A tiempo completo

    We are revolutionizing the banking and financial services industry with cutting-edge technology. At Mambu, we're on a mission to bring digital-first banking solutions to life. As a Digital Banking Transformation Specialist, you will play a vital role in helping clients navigate this exciting journey.About the RoleThis is an exceptional opportunity for...

  • Digital Banking Infrastructure Expert

    hace 1 semana

    Madrid, Madrid, España Western Union A tiempo completo

    As a seasoned IT operations professional in the retail financial sector, you see beyond mere functionality and view it as an opportunity to elevate the customer experience. You relish the challenge of troubleshooting and resolving outages, security issues, and crafting product enhancements to ensure seamless service delivery for customers. Your passion for...

  • Digital Banking Application Support Specialist

    hace 1 mes

    Madrid, Madrid, España Western Union A tiempo completo

    Role OverviewAs a Digital Banking Application Support Engineer at Western Union, you will play a critical role in ensuring the smooth operation of our digital banking systems and services. Your primary responsibility will be to establish and develop the digital banking infrastructure in the assigned region, while also overseeing the integration of...

  • Digital Banking Strategy Specialist

    hace 1 mes

    Madrid, Madrid, España Bbva A tiempo completo

    About the Role:The Digital Banking Strategy Specialist will provide support to the Strategy Digital Banks team, focusing on the analysis of business initiatives and market analysis.This role will be key in delivering detailed market analysis, financial modeling, and strategic recommendations to drive the bank's growth and competitiveness in the digital...

  • Digital Banking Strategy Specialist

    hace 1 mes

    Madrid, Madrid, España Bbva A tiempo completo

    About the Role:We are seeking a highly skilled Digital Banking Strategy Specialist to join our team at BBVA. As a key member of our Strategy Digital Banks team, you will provide support in the analysis of business initiatives and market analysis.This role will be crucial in delivering detailed market analysis, financial modeling, and strategic...

  • Digital Banking Infrastructure Engineer

    hace 4 semanas

    Madrid, Madrid, España Western Union A tiempo completo

    Transforming Digital Banking InfrastructureWe are seeking a skilled Digital Banking Infrastructure Engineer to join our team in Madrid. As a key member of our Digital Banking Infrastructure and IT Operations team, you will be responsible for establishing and developing the digital banking infrastructure in the assigned region.Key Responsibilities:Help...