Customer Experience Mastery Lead

About Us: Pearson is a leading provider of English language proficiency tests, committed to delivering high-quality, reliable, and accessible testing solutions.Job Overview: We are looking for an innovative and experienced Product Manager to lead our Customer Experience Transformation Programme.Key Responsibilities: Champion Customer Experience: Focus on...

Job Title: Product Manager - Customer Experience Transformation LeadLocation: Remote or office basedAbout Pearson: We are a leading provider of English language proficiency tests, committed to delivering high-quality, reliable, and accessible testing solutions. Our goal is to ensure that our PTE test takers have the best possible experience from registration...

Role OverviewThe Customer Experience Program Manager is a key member of our Customer Experience Strategy & Operations (CXSO) team, responsible for developing, organizing, and coordinating interconnected projects within our organization to improve the customer experience. This role involves owning a program of work, crafting a situation analysis, developing...

Xm Cyber Job DescriptionAbout the RoleWe seek a skilled Customer Success Manager to lead our customer journey and ensure the successful adoption of our XM Cyber platform in Spain. As the primary point of contact for our clients, you will collaborate with cross-functional teams to guarantee customer satisfaction and retention.Main Responsibilities Customer...

Customer Experience Strategist RoleBond Brand Loyalty Inc. is seeking a skilled Customer Experience Strategist to join our team. As a Customer Experience Strategist, you will be responsible for developing and implementing customer experience strategies that align with our clients' business objectives and drive broad customer experience and loyalty.Key...

Customer Marketing LeadAt Make, we're looking for a seasoned Customer Marketing Lead to join our team. As a key member of our marketing department, you'll play a pivotal role in nurturing and engaging our user and customer base. Your responsibilities will include crafting and executing email communication strategies that enhance the customer journey,...

About the role:As a Customer Experience Advisor, you will be responsible for leading strategic 1:1 engagements and running 1:Many success programs with targeted customer groups. You will leverage tools and technology to deliver value to multiple accounts at once through initiatives such as office hours or use case-based webinars.Key responsibilities:Engage...

**Job Overview**Boston Consulting Group is seeking a highly skilled Senior Knowledge Analyst to join our Deep AI team. As a key member of this team, you will partner with business leaders and client consulting teams to support sales and delivery of AI-driven Customer Management programs.Key Responsibilities:Conduct research on the latest trends and...

Unlock Your Potential with American ExpressWe are seeking an exceptional team leader to join our customer experience team. As a High-Performance Team Lead, you will be responsible for leading a dynamic team of customer service professionals in delivering exceptional customer experiences.The ideal candidate will have a proven track record of leadership,...

Customer Experience ManagerMain ResponsibilitiesCreate and execute a strategic sales plan that expands the customer base by collaborating with the Sales DirectorMeet with potential clients and build lasting relationships by understanding their needs in collaboration with the Industry Product LeadMaintain the relationship with the SF Account Executives and...

Job Summary:Abroad Experience is seeking an experienced Account Relationship Manager to join our team in the DACH market. As an Account Relationship Manager, you will be responsible for building and maintaining strong relationships with our B2B customer base, ensuring excellent customer service, and driving business growth.Key Responsibilities:• Develop...

About MiraMira, a San Francisco-based hormonal health company, we're seeking a seasoned professional to lead our customer experience efforts.As our ideal candidate, you'll oversee the customer support team, developing and implementing strategies to enhance the overall experience for our customers.Key responsibilities include:Leading the customer support team...

Customer Service Team ManagerLead the Way at Victorian PlumbingCultivate a collaborative and supportive environment where everyone feels valued and respected. Set clear goals and motivate your team to achieve stellar results. Imagine yourself as a coach, a mentor, and an inspirational leader – someone who creates a supportive environment where your team...

Job OverviewWe are seeking a highly skilled Senior Customer Experience Manager to lead our Customer Service team in Madrid, Spain. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering exceptional customer experiences.

Transform Customer Management with AI ExpertiseBoston Consulting Group is seeking a seasoned Customer Experience Strategy Lead - AI Innovation, to join our Deep AI team and partner with business leaders and client consulting teams to drive sales and delivery of AI-driven Customer Management programs.About the RoleYou will play a pivotal role in the evolution...

Company OverviewAt Cisco, we're shaping the future of technology and digital innovation. Our company is built on a foundation of collaboration, inclusivity, and customer satisfaction.SalaryWe offer an estimated annual salary of $120,000 for this role, commensurate with experience and qualifications.Job DescriptionAs a Customer Experience Strategist at Cisco,...

About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at Omega CRM Consulting. As a key member of our organization, you will be responsible for developing and executing strategic sales plans to expand our customer base. This will involve collaborating with our Sales Director to create and execute a sales strategy that...

About Us: Mygwork is a leading provider of innovative solutions, dedicated to delivering high-quality products. We are committed to ensuring that our customers have the best possible experience from start to finish.Job Overview: We are seeking an experienced Product Manager to lead our Customer Experience Transformation Programme. This role will involve...

About Us:Bond Brand Loyalty is a creative and innovative solutions company that helps clients build ever-stronger loyalty to their brands. As the Sr. Customer Experience Strategist, you will help shape and influence market-relevant, innovative Customer Experience strategy and program design, optimization, and management.The Role:As the Sr. Customer...

Job DescriptionWe are seeking a highly skilled Customer Experience Management Lead to join our team at Brambles. In this pivotal role, you will play a critical part in elevating the customer experience across our enterprise.The ideal candidate will have 7+ years of business/industry work experience and possess strong commercial/market knowledge. You will be...