Process Intelligence Documentation Specialist

hace 17 horas


Madrid, Madrid, España Celonis A tiempo completo

About Us

Celonis is the global leader in Process Mining technology, one of the world's fastest-growing SaaS firms, and a pioneer in delivering immediate cash impact, radically improving customer experience, and reducing carbon emissions.

We're on a mission to make processes work for people, companies, and the planet. Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes.

Salary

The estimated salary for this position ranges from $120,000 to $180,000 per year, depending on your location and level of experience.

Job Description

We're seeking a Technical Writer who can work with our developers, users, and open-source community to gather technical information needed to create and maintain documentation. As a Process Intelligence Documentation Specialist, you will:

  • Create, revise, and publish high-quality documentation that facilitates users finding the information they need when they need it.
  • Build relationships with product and engineering teams and actively participate in Agile teams.
  • Become a subject matter expert (SME) developing expertise in our product area(s).
  • Collaborate with Product, Design, and Engineering on writing best practices and consistent use of taxonomy.

Required Skills and Qualifications

To be successful in this role, you should have:

  • 3+ years of technical writing or KCS experience in enterprise software.
  • Prior experience documenting SaaS, client-server, on-premise, and cloud software applications.
  • Excellent content planning, organization, and time management skills.
  • The ability to act as an information designer, project manager, writer, editor, and publisher.
  • Experience working in Agile development environments, documenting APIs (REST, and SOAP) or other programming languages with the ability to understand and write sample code.

Benefits

We offer a comprehensive benefits package, including great compensation, equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, physical and mental well-being support, and more.

Grow with Us

Celonis is committed to creating an inclusive environment for all employees. We celebrate diversity and are proud to have a global and growing team of Celonauts from diverse backgrounds. If you're passionate about creating and organizing technical information, collaborating with diverse teams, and making processes work for people, companies, and the planet, join us



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