Empleos actuales relacionados con Customer Experience Team Lead - Madrid, Madrid - Deliverect


  • Madrid, Madrid, España American Express A tiempo completo

    Unlock Your Potential with American ExpressWe are seeking an exceptional team leader to join our customer experience team. As a High-Performance Team Lead, you will be responsible for leading a dynamic team of customer service professionals in delivering exceptional customer experiences.The ideal candidate will have a proven track record of leadership,...


  • Madrid, Madrid, España Victorian Plumbing A tiempo completo

    Customer Service Team Lead RoleVictorian Plumbing is committed to providing exceptional customer service, and we're looking for a talented Customer Service Team Lead to join our team. As a key member of our customer service function, you'll play a vital role in ensuring our customers receive the best possible service. Your primary responsibility will be to...


  • Madrid, Madrid, España Victorian Plumbing A tiempo completo

    Job Title: Customer Service Team LeadAbout Us: Victorian Plumbing is a dynamic and rewarding company that values exceptional customer service. We're seeking a talented individual to lead our customer service team and drive excellence in every interaction.Estimated Salary: £35,000 - £45,000 per annum, depending on experience.Job Description:We're looking...


  • Madrid, Madrid, España CommScope A tiempo completo

    **Customer Experience at CommScope**We are seeking a skilled Customer Experience Representative to join our dynamic team in Madrid. As a key member of our Business Segments, you will play a pivotal role in crafting the customer experience at CommScope.**Key Responsibilities:**✦ Provide crucial support to our Business Segments and act as the primary point...


  • Madrid, Madrid, España Leovegas Group A tiempo completo

    About the RoleAs a Customer Support Team Leader at Leovegas Group, you will play a pivotal role in shaping the customer experience. In this position, you will lead a dynamic team dedicated to providing exceptional support, ensuring operational efficiency, and maintaining high satisfaction levels among our clients.Responsibilities• Regularly review team...


  • Madrid, Madrid, España Ing A tiempo completo

    **About the Role**As a Customer Service Team Lead at ING, you will be responsible for managing and developing a high-performing team to deliver exceptional customer experiences.The successful candidate will have a strong background in customer service and experience in leading teams. You will work closely with customers and stakeholders to achieve business...

  • Customer Experience Lead

    hace 3 semanas


    Madrid, Madrid, España Personio A tiempo completo

    Role OverviewThe Customer Experience Program Manager is a key member of our Customer Experience Strategy & Operations (CXSO) team, responsible for developing, organizing, and coordinating interconnected projects within our organization to improve the customer experience. This role involves owning a program of work, crafting a situation analysis, developing...


  • Madrid, Madrid, España Xm Cyber A tiempo completo

    Xm Cyber Job DescriptionAbout the RoleWe seek a skilled Customer Success Manager to lead our customer journey and ensure the successful adoption of our XM Cyber platform in Spain. As the primary point of contact for our clients, you will collaborate with cross-functional teams to guarantee customer satisfaction and retention.Main Responsibilities Customer...


  • Madrid, Madrid, España Make A tiempo completo

    Customer Marketing LeadAt Make, we're looking for a seasoned Customer Marketing Lead to join our team. As a key member of our marketing department, you'll play a pivotal role in nurturing and engaging our user and customer base. Your responsibilities will include crafting and executing email communication strategies that enhance the customer journey,...


  • Madrid, Madrid, España Cigna Health And Life Insurance Company A tiempo completo

    Cigna Health And Life Insurance Company seeks a skilled Senior Customer Experience Manager to lead our hybrid team in Madrid, Spain. This role is a full-time position with a minimum of one day per week from our office.About the RoleWe are looking for an exceptional leader who can deliver best-in-class service experiences for our customers. As Senior Customer...

  • Product Manager

    hace 3 semanas


    Madrid, Madrid, España Pearson A tiempo completo

    About Us: Pearson is a leading provider of English language proficiency tests, committed to delivering high-quality, reliable, and accessible testing solutions.Job Overview: We are looking for an innovative and experienced Product Manager to lead our Customer Experience Transformation Programme.Key Responsibilities: Champion Customer Experience: Focus on...


  • Madrid, Madrid, España Victorian Plumbing A tiempo completo

    Customer Service Team ManagerLead the Way at Victorian PlumbingCultivate a collaborative and supportive environment where everyone feels valued and respected. Set clear goals and motivate your team to achieve stellar results. Imagine yourself as a coach, a mentor, and an inspirational leader – someone who creates a supportive environment where your team...


  • Madrid, Madrid, España Cigna A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Customer Experience Manager to lead our Customer Service team in Madrid, Spain. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering exceptional customer experiences.


  • Madrid, Madrid, España Boston Consulting Group A tiempo completo

    **Job Overview**Boston Consulting Group is seeking a highly skilled Senior Knowledge Analyst to join our Deep AI team. As a key member of this team, you will partner with business leaders and client consulting teams to support sales and delivery of AI-driven Customer Management programs.Key Responsibilities:Conduct research on the latest trends and...


  • Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Transform Customer Management with AI ExpertiseBoston Consulting Group is seeking a seasoned Customer Experience Strategy Lead - AI Innovation, to join our Deep AI team and partner with business leaders and client consulting teams to drive sales and delivery of AI-driven Customer Management programs.About the RoleYou will play a pivotal role in the evolution...


  • Madrid, Madrid, España Deliverect A tiempo completo

    About DeliverectDeliverect is a rapidly scaling global SaaS unicorn, pioneering technological solutions that revolutionize the hospitality and Q-commerce sectors. Our mission is to empower ambitious individuals with the skills and knowledge to drive positive change in business while fostering professional growth as part of a larger community.Omnichannel...


  • Madrid, Madrid, España Wintalent Executive Search A tiempo completo

    We are seeking a highly skilled Customer Service Team Leader to join our team at Wintalent Executive Search. Located in the Tarragona area, our client is a multinational company looking for an exceptional individual to lead their customer service team.Job SummaryThe ideal candidate will have a strong background in customer service and team leadership, with...


  • Madrid, Madrid, España American Express A tiempo completo

    Company OverviewAmerican Express is a global leader in customer service, empowering individuals and businesses to achieve their goals. Our team shares a common purpose: to back our customers, communities, and each other.About the RoleWe're seeking an exceptional Merchant Servicing Team Lead to lead our team of Customer Care Professionals in France. As a key...

  • Hollister Co. Team Lead

    hace 2 semanas


    Madrid, Madrid, España Hollister Co. Stores A tiempo completo

    Hollister Co. Team LeadEstimated Salary: $50,000 - $65,000 per yearAbout Hollister Co.We are a leading retailer of casual clothing and accessories for young men and women. Our company is committed to providing exceptional customer service and creating a positive work environment.Job DescriptionThe Hollister Co. Team Lead plays a vital role in driving...


  • Madrid, Madrid, España CommScope Inc. A tiempo completo

    We are seeking a dynamic and proactive individual to join our team in Alcobendas - Madrid as a Customer Experience Liaison. This role will play a crucial part in crafting the customer experience at CommScope.As a key figure, you will provide crucial support to our Business Segments and serve as the primary point of contact for customer orders. In this...

Customer Experience Team Lead

hace 1 mes


Madrid, Madrid, España Deliverect A tiempo completo

Empowering Ambitious Individuals

At Deliverect, we're driven by a clear mission: to empower ambitious individuals with the skills and knowledge to make a positive impact on business while developing their professional careers as part of something larger than themselves.

Omnichannel Innovation

Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more.

Unlocking Benefits

Our meticulously crafted solutions provide a multitude of benefits:

1. Growing Sales

Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.

2. Optimised Operations

As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.

3. Elevated Customer Satisfaction

Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.

Dynamic Team and Values

Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth, guided by unwavering values of ownership, collaboration, and learning.

Department Focus

At Deliverect, our Customer Experience team is the vital force propelling our customers towards unparalleled success. We're not just a team; we're facilitators of continuous improvement, scaling successful business outcomes worldwide.