Global Operations Manager for Amazon Reliability Maintenance

hace 3 semanas


Barcelona, Barcelona, España Amazon A tiempo completo

At the heart of Amazon's customer experience is a dynamic team dedicated to ensuring seamless delivery. As a crucial part of this operation, you'll oversee everything from order processing to package delivery.

A global network comprising over 1,000 Fulfillment Centres, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees work in harmony to deliver the right item to the right person at the right time. This fast-paced environment demands active individuals who thrive under pressure and can contribute to delivering exceptional customer experiences every day.

Apart from being open, inclusive, and welcoming individuality and diversity, our operation fosters a culture built on teamwork and work ethic. Our teams take pride in their accomplishments, prioritize employee safety, and strive to maintain the high standards that have made Amazon renowned worldwide. To ensure a sustainable future, we're committed to reducing carbon emissions across our business by 2040, ten years ahead of the Paris Agreement. We seek talented professionals who can help us make a meaningful impact on sustainability.

This role falls under the Amazon Reliability Maintenance Engineering (RME) team, responsible for maintaining and optimizing technologies within the Global Amazon Warehouse & Delivery Network. Key responsibilities include:

- Developing long-term strategies for the team, outlining clear goals, roles, and responsibilities
- Recruiting, mentoring, and inspiring a new team to work towards common objectives
- Embedding a collaborative culture that prioritizes continuous improvement
- Implementing rigorous quality control standards for SOPs and training
- Overseeing global budgets for maintenance and repair activities while ensuring high-quality service
- Collaborating with stakeholders to establish productive contracts and SLAs with vendors

Estimated annual salary: $120,000-$180,000



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