Italian Customer Service Representative

hace 3 semanas


Madrid, Madrid, España Page Personnel A tiempo completo
Únete a nuestro equipo de atención al cliente en italiano

Estamos buscando a dos personas con un alto nivel de italiano, inglés y español para unirse a nuestro equipo de Customer Service de habla italiana.

Responsabilidades:
  • Gestiona reservas a través de distintos medios.
  • Gestiona incidencias postventa, quejas y reclamaciones.
  • Análisis de la calidad de servicios.
Requisitos:
  • Nivel de italiano nativo o bilingüe.
  • Nivel de español bilingüe.
  • Nivel alto de inglés (mínimo B2).
  • Experiencia en el área de atención al cliente.
Beneficios:
  • Contrato indefinido, 35h a la semana.
  • Salario entre 19K.
  • Bonus trimestral.
  • Horario de mañana, 15h a 22h. Se trabaja de Lunes a Domingo, solo dos fin de semana al mes (se puede teletrabajar en fin de semana). Primera semana en turno de mañana de 9h a 16h por formación.
  • Incorporación inmediata.
  • Trabajo presencial en nuestras oficinas ubicadas en Sol.
  • 23 días de vacaciones, Y el día de tu cumpleaños libre.
  • Formación continua.


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