Equipment Support Manager

hace 4 semanas


Madrid, Madrid, España Work In Ottawa A tiempo completo

Job Summary: We are seeking an experienced Equipment Support Manager to join our team at Work in Ottawa. As a key member of our operations team, you will be responsible for overseeing the daily interactions with our customers in relation to fleet support.

About the Role: In this role, you will work closely with the Program Manager and RMC Manager to meet LTSS and customer quality expectations. You will drive continuous improvement and optimization of all processes within the contract, and foster a performance-based culture that aligns with the needs of our customers.

Key Responsibilities:

  • Plan, organize, direct, and run optimum day-to-day operations to exceed our internal and external customers' expectations.
  • Conduct structure audits regularly.
  • Increase fleet availability while minimizing unnecessary costs and maintaining current quality standards.
  • Oversee and coordinate configuration and obsolescence management tasks.
  • Act as an interface between the operational business and the KNDS system engineering division.
  • Allocate resources effectively and fully utilize assets to produce optimal results.
  • Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus with clear actions that drive results.
  • Recommend, implement, and evaluate policies, procedures, and standards for all aspects of the work performed.
  • Report on key performance regularly.
  • Drive significant cost reductions across all aspects of the LTSS contract.

What We Offer: Work in Ottawa utilizes a secure, closed AI environment for the initial screening of resumes, ensuring your data remains safe while helping us efficiently identify top candidates. We encourage all applicants to apply, even if you do not meet every requirement, if you possess relevant skills, enthusiasm, and eagerness to grow, we want to hear from you.



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